From the moment we arrived, everything about this hotel exceeded our expectations. The staff was incredibly welcoming and attentive, making check-in smooth and effortless. The room was spotless, beautifully designed, and offered stunning views that made my stay even more special. Every detail—from the comfortable bedding to the thoughtful amenities—was clearly well planned. The breakfast experience was equally impressive, with delicious food and excellent service. Roof top bar was a lovely touch for an pre-dinner cocktail. Overall, this was a truly luxurious and relaxing experience, and I would gladly return. Highly recommended.

Wonderful stay! Staff was very friendly and helpful. Breakfast was delicious. Service was outstanding. Location was perfect. Would highly recommend and definitely stay here again!

Ottima posizione, personale cortese. Forte rumorosità del condizionamento.

The hotel has a great location and excellent facilities including a spectacular terrace. The room is comfortable and with great amenities, I see opportunity in renewing some of the room furniture. The breakfast at the Library restaurant is also great.

직원들도 친절하고 매우 만족했습니다...

Excellent location, great staff

Ótimo café da manhã. Ótimo atendimento.

The team were absolutely wonderful, so attentive and helpful, cannot recommend enough!

枕シーツが臭く無かった。何度も訪れているが慣れていることもあり滞在しやすかった

Stylish hotel with very friendly and professional staff with unbeatable location!

Quarto grande. Café da manhã bom, mas não tem tanta variedade / opções. Maioria do staff simpático e prestativo. Localização excelente.

O banho foi de péssima qualidade. O fluxo de água no chuveiro era muito fraco. Se a torneira da pia fosse utilizada ao mesmo tempo que o chuveiro o fluxo reduzia ainda mais.

Love the rooms + service + staff. Location is great, right in the heart of Florence. Not so happy with the breakfast buffet - not much options but ambience is great! I will still choose to stay in this hotel if I come back to Florence.

Staff was the best. Exceptional service. Room was very nice, clean, comfortable, spacious. The location was great. We would definitely stay there again on a future visit. The breakfast needs a little work, however. It was meager - had to pay extra for eggs and any warm - and spotty service

Beautiful, well-appointed hotel, lovely clean rooms with quaint old-fashioned fixtures. Staff was beyond helpful and friendly, helping us to arrange tickets, taxis, etc. And, the location is perfect! We couldn’t have asked for a better stay in Florence, and we will stay at this hotel again.

Ótima localização e café da manhã. Quarto com bom tamanho e equipe bem treinada

Loved it!

Localização excelente! Bom custo benefício!

Quartos pequenos, quem utiliza muitas malas precisa escolher quartos maiores

Excelente ubicación