การให้คะแนนและบทวิจารณ์โดยรวม Fairmont Tremblant

Chambre nécessite rénovation mais très propre

Great staff

Service à la clientèle excellent, la chambre est très bien. Tout est à distance de marche et il y a plein d’activité près de l’hôtel.

Views were beautiful and the amenities excellent but what set it apart was the helpful and courteous staff. We really enjoyed our stay and will be back again

Excellent accueil de la part du personnel. Excellents services. Chambre très propre. Seul bémol hôtel un peu vieillot.

Great pleasant staff

Having stayed at this property at least three times in the past, I was a bit underwhelmed this time.My feeling is that the new ownership (Accor) does not understand the value of these Fairmont hotels and is letting them die on the vine. Fairmont used to be good to reward loyal travelers with suite upgrades, Gold floor upgrades, etc. The new Accor program is awful. The new owners Accor also charge much higher rates (>$100 more) on their website so I booked this stay at a MUCH cheaper rate on Orbitz. But because I did so, as a loyal Accor member, I did not receive points for my stay! Just little things like that are disappointing. There has been an outdoor pool remodel, but that money could have been put to better use on the rooms. The old Fairmont website had in depth details, a dedicated concierge page, and lots of information. Now the only source of information was the front desk- very helpful and hospitable, but why have a webpage if I have to trouble staff every time I have a simple question?If I hadn’t stayed here many times before, I would have been clueless. Anyway, not to be a downer, we actually enjoyed our stay and the staff were superior. But you can see the writing on the wall that these Fairmonts have seen better days. Fairmont used to be like the Ritz. Now they seem more like Marriotts. Will probably stay at the nearby Westin next time. I miss the feel of my old Fairmont!

Wow

Comfortable.

Great customer service and experience

Very old rooms. Ongoing construction makes the stay even worse

Amazing experience

Friendly staff. Good food everywhere and the scenery is breath taking.

Good experience

Beautiful property with all the amenities right on sight. Easy walk to shops and dining. Friendly staff.

J’adore hôtel la meilleur surtout en section gold avec le buffet à volonté

very nice

Always great

This was my first time at a Fairmont property, but it absolutely wont be the last. Every moment was amazing. The staff were incredible and treated us like royalty through every interaction. Facilities were great and the outdoor pool area was the highlight of our trip. The staff even brought a miniature robe for my daughter! She was blown away and cant stop talking about it.

Tres bien