Clean and spacious room

Stayed here. Signature room is very big. Good location. Beds were "queens" but we all felt like they were actually doubles. Thank goodness we had the pull out sofa although that was terribly uncomfortable. Otherwise nice hotel

Breakfast was amazing. Service top notch!

Great downtown location. Service is exceptional. You make a request and they are at your door in less than 10 mins. Very responsive staff. Need a fridge? They will bring one to your room. Convenient bar, although only good for beers, wine and straight alcohol. Stay away from old fashioned or other cocktail drinks. We enjoyed our stay very much.

El hotel no está mal! Pero para nada vale lo que cobraron por una noche! No es justo que manejaran tarifas dinámicas más en un evento desafortunado como la huelga de westjet

The staff was excellent and the hotel is beautiful

Very nice and great vibe.

Lovely property, clean, well maintained. Rooms are comfortable and accommodating. Staff is friendly and helpful. Only complaint is there is only one restaurant. Also, would like regular coffee option in room.

I liked the spa, the room was clean and had everything we needed for the stay

Lovely hotel, but it would have been nice to know that the hot tub was out of service Since the hotel/pool was one of the main reasons I booked it for my daughter.

Vraiment bien placé pour le centre-ville

Excellent downtown location.

Wonderful experience from the time the doormen greeted us outside the hotel. One of the worlds most beautiful hotels. A true honor to stay in this piece of western Canadian history.

非常有歷史感的飯店。房間很大。距離市中心很近，購物吃飯都非常的方便。

There is self parking and valet. When explained it was difficult to figure out which was cheaper. Either way parking is very expensive.

Please add bottled water to the room and checkout by TV. Service was great- room was lovely, location amazing (Boston pizza, Starbucks, etc).

The staff were exceptionally kind, listened to concerns, and were quick to fix any issues. The hotel rooms are dated and in desperate need of a remodel; vents were dusty, bathroom door paint was chipped, stray tape on the wall, the glass on the table and the TV vanity were not cleaned properly, and the TVs were down at the time of my stay.

Room small and dated and car parking difficult.

Clean room but have to turn all lights off individually 😊

테이블 조명에 먼지가 수북하고 냉장고는 고장나있었어요. 컨디셔너는 거의 없어서 사용할 수 없었고 온수 풀은 고장이라 이용할 수 없었고요. 그러나 직원들은 매우 친절했고 요청사항을 바로바로 들어주려고 노력했어요. 방 외관과 인테리어는 멋졌어요!