Friendly staff and beautiful location. Loved our room with a view of the river with a hammock. We especially enjoyed the aerial tram, monkeys, sloth and butterfly exhibits — the tropical landscape is magnificent. It is very hot and humid, be sure to swim and stay hydrated. Lots of memories made here.

Situado num local formidável e histórico é uma pena o estado de conservação do hotel. Piscina sendo limpa no horário de uso e com grande demora. Grande opções de passeios, mas a um custo bastante elevado. Bom café da manhã e opção de buffet para almoço cara, mas de qualidade. Um hotel que poderia ser melhor explorado e mais bem cuidado.

This is a wonderful “back to nature” experience. It is in the rainforest - expect rainforest conditions. The staff here are exceptionally helpful and friendly. The property is in an amazing location but needs a little updating while I appreciate that there is constant moisture in the air, some areas could be updated / painted and maintained a little better. Our stay here was still wonderful regardless.

I had a great time in Gamboa; one of the reasons was the Hotel, Gamboa Rainforest Reserve. I was really surprised with the location, Gamboa is a paradise. The hotel is beautiful, nice rooms. The hotel rooms are quite spacious and cool, considering the climate in Gamboa in late June and early July; the weather is very hot and the humidity intense. The hotel has a beautiful bar with a balcony and a wonderful view. The service is very good, and the staff is very friendly. The breakfast and dinner buffets were very good and varied.

Nice hotel. Staff were very friendly. Surrounded by nature

A unique experience for outdoor activities, including nature hikes, canopy trams, swimming, Nature exhibits, birds, animals and everything rainforest. The hotel rooms are clean, spacious and comfortable. The food was fresh, tasty and plentiful, however, we found the buffet breakfast and lunch to be a bit pricey, if you are an older person with a small appetite like us. In our younger years, it would have been a good value proposition. We always enjoy our visits here and will return again. The staff are very friendly and helpful. For jungle activities, lightweight long pants and insect repellent are helpful. Amazing fauna can be appreciated up close.

Wonderful place with amazing view

Amazing place! Loved it! The tours are so worth it

The front desk staff was friendly and very helpful.

Beautiful place, magnificent rooms, wonderful food, very helpful staff. Highly recommend.

Booked thru expedia the reservation number never went thru maybe the issue is with Expedia, they did not had a reservation in my name I sent a few emails never got a replay back Terrible communication

One of the most beautiful places I have visited.

I spent 5 days here recently. Rooms are spacious, clean. Hardly any mosquitos during my visit. There was a problem with hallway lighting being out which wasn't addressed during my stay, though the front desk was aware. Pool and Monkey Bar staff were very nice. I had a few issues though. I took 4 tours while there, and only 1 was a good value for money, in my view. There are 2 restaurants at the hotel which include the Monkey Bar and another one level down, plus another one which is open on weekends but is a little walk from the hotel. The Monkey Bar had burgers/nachos/cake. The restaurant downstairs had only a buffet for lunch and dinner, and very few signs to describe contents. I have some minor allergies, and there was no way to know what was on offer, so I lived on burgers and chicken tenders for the duration. For breakfast there was an a la carte option, the a la carte American Breakfast was very good, ample servings. The grounds are interesting, lots of birds and a few monkeys. The area felt very safe.

great place, modern an rugged within nature I enjoyed the balance

Tiene buena ubicación y surroundings si se busca estar en medio de naturaleza Nuestro cuarto no tenía teléfono para llamar a recepción, olor a humedad, elevadores con olor feisimo Tienen que darle más cariño

Fantastic location in the jungle with incredible views of Lake Gatun from the room balcony. The night safari was really fun for the kids. We enjoyed our stay.

This was my second time staying here. I really love this place! The views are fantastic. I shot this bird from my balcony! There's great birding along the property's trails and in surrounding areas such as Las Chungas, just down the road. And of course, Pipeline Rd., one of the best birding locations in the world, is only 5 minutes away. The large room was very clean and attended to, and most comfortable.

Food is amazing, I especially loved the gluten and lactose free options! Chef's and staff there are world class. The views are breathtaking! The grounds are so nicely taken care of and such an amazing theme and variety of tropical plants! A few cautions that may be helpful to some travelers who have limited mobility. There's a lot of stairs or ramps to get down to the pool area. I don't believe there's traditional AC, the rooms seem to have a built in swamp cooler and a separate floor dehumidifier. There's no surprise that it's a humid climate, but I was still a little taken back at just how much water the dehumidifier pulled out of the air. Probably 3-4 gallons per day. The issue is the by product of a dehumidifier running is it produces heat which in turn negates some of the cooling ability of the swamp cooler. On average the room would be in the 19-21 Celsius range. So if you're used to colder conditions etc, you may not be as comfortable. But, the contrast from outside to inside of the room makes a big difference and you are able to cool down. In my opinion the resort should upgrade to mini-split AC units for each room. And also vent the hot air output of the de-humidifiers outside. Overall a lifetime experience there and I wouldn't let the AC stop someone from going, just don't expect western hotel or home like AC.

The whole atmosphere and jungle setting Was incredible. It’s like stepping back in time like Jurassic park. The wild life amazing and incredible views. The only downside about the whole stay was in room 415 and the air-conditioner was not working Properly so I had very little Sleep. They staff looked at the problem but no resolución. This was the only Reason I could not Rate the resort higher.

Great scenery and location, plenty to do!