The staff was outstanding. I have never had so much help. The day supervisor was unbelievable. Upon our arrival he made sure that our accommodations were met. I temporarily lost my passport and he made several calls to places we had been and put us in touch with the various consulates and embassies for an emergency passport. Fortunately I found it, but the effort on his part was very much appreciated.

Das Hotel ist etwas in die Jahre gekommen, aber noch gut funktional. Die Lage ist hervorragend/super zentral. Das Zimmer war sauber aber leicht abgenutzt, was mich aber nicht störte, da ich lediglich zum Übernachten da war.

Fint hotel i gåafstand fra Hovedbanegården. Pænt værelse og venligt personale. Fravalgte morgenmad, da der er masser af muligheder i området.

Fint morgenmad, hotellet virkede lidt slidt Kunne trænge til opdatering Syntes ikke der var balance mellem pris og kvalitet

Dejligt værelse. Lidt slidt men ok størrelse. Personalet er virkelig søde og hjælpsomme. God morgenmad. Placeringen er rigtig god

Nice hotel, friendly staff, no problems

Ikke interessant

frukost ingick inte.

Jättefin frukost! Pannkakor, bröd, yoghurt, kaffe, juice, frukt... Lugnt. Toppenläge! Trevlig och hjälpsam personal.

Sauberes Zimmer

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just steps away from Stephansplatz U-Bahn station, also just steps away from the Alster lake, it was a very convenient location !

Despite there being some work done at the place, it felt the same as it always has, warm and friendly.

Rent og pænt, venligt personale, god morgenbuffet.

Det er er slidt hotel. Noget af personalet er ubehøvlede. Håndklæderne var med store huller. Radiatorer står og klukker. Liften virker noget slidt og ekstrem langsom.

Værelse var rent og pænt indrettet. Meget service minded personale, både ved ind/ud tjekning. Hjælp til bestilling af taxi samt anbefalinger til spisesteder. Morgenmads buffet var flot og der blev fyldt op løbende. meget hjælpsomme tjenere.

Staff was very meticulous about the room service, and friendly throughout.

Kostenlose Parkmöglichkeiten leider sehr begrenzt, es gibt nur einen öffentlichen Parkstreifen gegenüber.(kostenpflichtig) Es wird empfohlen in ein Parkhaus zu fahren mit einem Tageshöchstsatz von40€.

Great location and helpful staff.

The hotel is conveniently located, but the building feels quite old and has some heating issues. We had to change rooms, and even then I needed to adjust the heating pipes during the night to keep them working. On the positive side, the staff were very helpful and accommodating. However, I was disappointed with the television, which offered about three dozen channels—all in German—and none in English, such as BBC or CNN.