Great experience, lovely staff clean hotel

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Perfect

The pressure of the shower in my room wasn’t very strong at all, also it would be nice if the staff could explain the form which they require you to sign at check in rather then just asking for a signature.

Good staff and rooms were clean.

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Good breakfast, clean room

The rooms are looking tired they are in need of an update

Convenient location for the purpose of our stay. The hotel was easy to find with plenty of onsite parking. The hotel had everything we needed for a short stay. Loved the free hot chocolate available on the evening and the drinks in the bar were reasonable prices.

Stayed for one night but the room was clean and spacious. Breakfast was delicious and in clean and spacious room. Would surely stay again if in Northampton.

Nice and clean. Good temperature in-room throughout

Staff were great

Easy check in. Room good.

Room was absolutely spotless, reception and corridors all very clean and very well maintained. Very friendly, polite and efficient staff, lovely surroundings and very peaceful in and out. Loads of free car parking and free Wifi. Nice powerful shower and lovely toiletries.The only thing that let it down was the food and TV. Very limited menu, chose not to eat in the restaurant as it said there was a discretionary service charge of £12.50 and I would have felt awkward asking for it to be removed. Ordered 2 burgers via room service for myself and my 9 year old and it was £43. Nice burgers but way too expensive. TV was disappointing, we were hoping to watch movies using my Netflix and Disney accounts but the TV was not connected to WiFi so it was just terrestrial channels and not many of them. For those reasons I don't think we would stay again which is a shame

Good condition overall, bar food & drink expensive, good location near the m-way network. Gym is small but provided there are not many in its ok

Lovely staff and very comfortable

Nice clean hotel with good services and lovely food

Dated rooms, creaking floors and noise from upstairs rooms. Constant running water sound in the bathroom. I requested loo roll, coffee and milk from reception, nothing arrived.

Always great service in this hotel.

Spotless