การให้คะแนนและบทวิจารณ์โดยรวม Quality Inn Falconer - Jamestown

We booked a non-smoking room & at 4pm when checking in, we're assigned a smoking room on the 2nd fl. that wasn't cleaned. We pressed the staff to give us a different room on the 1st fl. due to handicap. (no elevator) At the new room, the A/C wasn't working and informed the staff, multiple times. For 4 days no A/C, no new room. The beds and pillows were very uncomfortable. Also, at the breakfast room, no coffee or breakfast. The hotel had constant weed smoking out front and smells in the hallways. The staff was seldom at the front desk. Change name to No-Quality Inn.

The key to my door didn’t work 4 different times.The manager didn’t come in till the next afternoon to try to fix it. My “breakfast” consisted of a brown paper bag with a water, an apple, and a muffin in a plastic wrap. The front desk guy was outside smoking with what seemed like friends of his while I waited at the desk. I tried to get expedia on the phone to discuss my problems. No luck there. The wallpaper is peeling. There is spray paint on the sliding glass door going to the outside. This place is an embarrassment to all Quality Inns. I left with 3 nights left on my stay.

I’ve stayed here before and it was good , this time I felt uncomfortable as soon as I pulled up , staff and guests hanging at the front door smoking and whatever , had to wait until they moved to get in the door. The room it self was very old but clean ,but it was very damp and paint peeling . The front reception was very dirty , and with what it looked like permanent resident I felt totally unsafe.I travel alone all the time and this place made me feel very uncomfortable that I left a day early

I was there at 3 o’clock. The room was not ready. I had to wait until 330 to even get into the room. The hallways and the stairs were not vacuumed. They weren’t vacuumed the entire time. I was there. There were several families. I’m assuming that live at the motel Gathered around the front of the building, which is not appealing the only door that it was available to come in at night was the front one because the other three didn’t work was very disgusted with my stay this time. I don’t know if the hotel is under new management, but I was not happy.

It was bizarre. There appeared to be many families with large number children living in the hotel long term. I saw almost no other guests. It was very strange. The reception guy was nice but no explained what was going on. When I pulled there must have 10 kids running with parents sitting around chain smoking outside the front door. I’m sorry, don’t stay here until see word that things have been cleaned up!

I was totally unhappy with the new continental breakfast which included in a bag, a bottle of water and a granola bar you could make yourself oatmeal or have juice, coffee, or waffle. This is not a continental breakfast. I do not like oatmeal. I don’t eat waffles. I know the cost of things have gone up. However, you could do better on this aspect.

I liked the easy access and the breakfast in the morning. I throught there was a bit of road noise.

The room itself was fine. The gentleman at the front desk was very polite. But there were so many kids running, screaming arguing it was not relaxing after being on the road all day. The same kids were all invading the breakfast area cleaning out most of the wrapped food to take to school. Probably would not return.

This hotel is right off the freeway. It should’ve been all I needed to know, but I was tired and I didn’t research it enough. When I got there after already having paid, of course it was one of those places where I asked the person to show me the room before I even stayed there. It was OK. There were people hanging around in the parking lot lin groups, as well as lots of people outside smoking and so on and this was late at night On the positive side, There was no noise in my area of the hotel. First floor rooms have patio doors that exit to the parking lot which though they have a blocker, just doesn’t feel all that safe. I would not pick it again. Breakfast was OK, sausage was not good. First time I’ve ever seen that.

we checked in and multiple people were behind the counter and everyone seemed to be listening to the conversation which went on between me and the 2 guys helping me to check in. it felt awkward. when we got to the room it was not a king room as ordered so I went back to tell him. He first was resisting ,saying there was none but I showed him the reservation.He then got us the room we paid for.breakfast was ok - the coffee was not good.

fine for an overnight stay. However, lots of activity, some loud music. young folks loitering around.

The outside appearance of the property is bad. Clearly people are “living” there and they have trash/junk everywhere. Windows to rooms were open with curtains & stuff hanging out of them, piles of “stuff” outside sliding doors on first floor. The front desk staff was great!! Our toilet in the first room we were given wouldn’t flush and they immediately switched our room. Base boards are missing from the rooms. We didn’t stay long enough to have breakfast.

I have stayed at this location many times. The rooms are always clean. The staff members are always friendly and helpful. I enjoy the breakfast bar.

The day was fine however the water was cloudy. Cold water had a rust color. The entire toilet bowl was a brownish orange rust. Then the toilet water ran all night long.

The building was in old, very used condition and the toilet had severe water stains (see picture). Also the water in the shower and sink faucets had a brown hue to it (also picture). When I asked the front desk if there was bottled water or a vending machine, I was told there was none in the building. I had to leave the hotel to go find a store to buy drinkable water. Drive an extra 10 minutes and stay at the next town.

Gross

The hotel needs an extensive update. Outlets at fixtures do not work. Patio door did not lock with latch only with crash bar. Dresser was falling apart. Found one cockroach in bathroom, alive! The only redeeming thing was the staff was extremely good and very responsive. I feel bad for the staff that they have work under the condition of the property.

Great place to stay for the price. Easy in and out.

Gad bless nice

The price was good but…..there is a sign for the hotel by the road that wasn’t even lit. We almost drove by it because it was dark out. the heater in the room was super loud, the microwave sounded like it was going to blow up. The room was quite dated, the carpet was stained in spots, the sink near the drain was cracked, the tub appeared dirty. There were streaks going down the wall in the bathroom. The coffee was terrible in the room as well as in the breakfast area. I guess you get what you pay for. I will pay a little more next time for a cleaner room and properly functioning amenities in the room.