Decent hotel

Room was hot. But clean

Room was clean, beds were comfortable, heater worked good. Love how the backside backs onto the river and has an access gate for a pathway. Was perfect for staying with a dog!

The room was clean and bed was comfortable. Staff was very friendly. Continental breakfast was very limited and no sit-down room but okay.

The rooms were just fine. Beds were firm but clean. Everything was acceptable.

The room was not clean, and the staff we're not helpful.

Room was ok, but beds needs to be updated and shower pressure needs attension

Room heater sucked and so loud made sleeping difficult, bed extremely soft, no phone usb plugs or many outlets that worked properly…. On the brighter side staff was amazing!

Very helpful staff.

Upon arrival we walked into a room with no heat on. It was freezing cold in room. It was -19 outside. Ice build up on tiles as we entered. Turned heat on to hi and found that the air vent was open. Closed. Took all night to heat up room. Then found that they don’t supply heavy or extra blankets in room. Had to take the sheet that is at the end of the bed and use both of them as an extra blanket. Microwave was not cleaned out. Had splattered food in it. Draft of winter cold came in from bottom of entrance door. Not a happy stay.

We just stop for a long drive and we stayed for a night. Location is fine, but because of construction its so inconvinient to roam around.

The rooms need a thorough cleaning, sheets had holes in them. The heaters are either on or off so it was either too hot or too cold throughout the night. No seating area for the breakfast.

Was locked out of one of our rooms with no one available to speak too or get assistance from all evening and night. Horrible service when we explained what happened and they still expected us to pay!!

Yes

Friendly courteous front desk staff.

Location was good for us.

Clean room, easy access to the museum. Safe hotel to stay with little kids.

Quick check in!

1) Initial room linen was dirty . 2nd night had to change rooms . The new room was much better. Hassle to move rooms though. 2 ) Breakfest does not start until 8 am . Doesn’t work for early risers .

The sheets had holes in them. Very good customer service though. Breakfast options were not that many. It wasn't a continental breakfast as it was advertised.