Fantastic breakfast

My partner and I had a wonderful three-night stay at Rhinefield House for his birthday. The staff were all excellent - a special mention to Deborah at breakfast and afternoon tea, whose warmth and personality really stood out - but everyone we encountered was lovely. They also made a thoughtful effort to acknowledge my partner’s birthday, which we hadn’t expected and really appreciated. We were lucky with the weather, which meant we could properly enjoy the beautiful grounds, especially sitting by the pond - a real highlight of the stay. A couple of minor points of feedback. On the first morning we were woken at around 5.30am by a fairly loud, continuous noise, like a motor running. This did continue intermittently throughout the stay, including late at night and early mornings, although not quite as loud after the first instance. It wasn’t disruptive enough for us to request a room move, but worth noting. Secondly, the outdoor pool is open from 9am to 4pm. As we were out during the day, it would have been nice if it stayed open later. We did have a look while passing and it looked like it could do with a bit of attention - there were leaves in the water and it didn’t feel particularly inviting. Appreciate it’s early in the season, but a bit of upkeep here would go a long way. I mention these as constructive feedback rather than criticism, as overall we had a really lovely first stay. Thank you to the team - we would definitely return.

This was one of the most enjoyable stays I’ve experienced in recent years. The area of Brockenhurst is stunning and I’m very glad Rhinefield House Hotel was my base to explore it. The grounds were gorgeous and the staff were extremely conscientious and made the atmosphere. The breakfast made the perfect start to the day and I’d definitely visit again.

Best hotel I’ve stayed in in the UK. Everything was perfect, the staff were so friendly and helpful, the hotel was spotless and attention to details were lovely even a bottle of fresh milk in the fridge for hot drinks, lovely touch. The food was outstanding quality. The bed was huge, the toiletries were plentiful and the housekeeping was perfect. Although the hotel was very posh and of high standard we didn’t find you had to dress up if you didn’t want to. The spa treatments were of high standard, my husband and I both h had massages with Alisia and I can say it was the best massage we have both ever had. Would definitely be returning. Our only disappointment was to find the spa pool, steam room and jacuzzi had closed last year. Thank you for such a superb stay just wish we could have stayed longer.

Great value and clean rooms

Staff, location

Fantastic hotel. The staff, service and bedroom was all 5 star.

Always great staff there and food never disappoints. Always good with our children too.

Stunning hotel and event centre. We loved everything about the hotel when we married there 23 years ago, and again when we took our children for a stay this time. Couldnt possibly pick a better situation for this stunning hotel.

Our second stay here - and we would return again! A relaxing haven away from day to day life. Lovely location for walking & exploring the New Forest. Wonderful restaurant and great service.

Everything was fantastic, the location, the staff and the service, first class!

Wonderful staff, clean room.

One of the most beautiful places we have ever been to, a truly breathtaking place.

Unfortunately the service was awful we had to wait 20 minutes for a drink at the bar !!! Was not enough staff to help when busy which was very poor ! Cobwebs on the ceiling in room evening meal was horrible I ended up coming back to room with upset stomach! So not great ! But was a shame because the hotel its self was lovely just not good for the first time puts you off !!! Will not be coming back again

My whole stay at Rhinefield House was superb! The estate, the room, facilities, quality of food, friendliness of staff and service, spa experience all of it was superb! I will be going back.

Great staff/servicd, beautiful views and location. Stunning hotel and great food at reasonable prices

This hotel is absolutely lovely. Amazing building and grounds, set in the heart of the New Forest. Food and service is excellent. It was my daughters 6th birthday and the house keeping team left her a teddy and balloon in our room for when we arrived and she was so happy. Children are very welcome at this hotel. The rooms are spacious and beds extremely comfy. I wouldn't hesitate to recommend this hotel and we will be back.

Delightful.

Our room did not disappoint, space and extra amenities such as fresh milk in our fridge. Added to a lovely position within the buildings and garden view..

Lovely hotel and majority of staff very welcoming.