The staff were welcoming and responded quickly to requests. When the restaurant found out my daughter has nut allergies, the staff added extra nut free food for breakfast the next day. I like that it was not in the busy part of town but within a five minute walk of it.

Everything was exceptional especially the friendly welcoming staff throughout the hotel. Made you feel like you are staying and eating with friends. Very very happy with our stay. Only not so positive comment I have is the soundproofing between rooms could be better.

Beautiful hotel staff was excellent and the view was priceless

Great staff and food!! Excellent location. Wonderful team! Would definitely stay here again

The quality location and facilities were only exceeded by the attention paid by the staff.

Great rooms, food and reviews.

Great location - beautiful room - kind staff!

The view The location The food The rooms everything except the olive oil tasting was top notch

Great. I like softer pillows. Tony, the breakfast manager was a terrific and amiable host. But all the staff were great.

Excellent breakfast every day. All staff especially front desk and food staff were amazing. The food is unbelievably good. The room was amazing. The perfect experience we really enjoyed ourselves.

Staff was very nice rooms are very clean

Excellent Hotel and wonderful staff

Our stay at Eden Roc hotel was amazing!!! Like a dream come true!! The staff at the hotel were so friendly and welcoming!! They were always there to help us!! We would like to thank everyone for the hospitality and support! We loved it! OMG!! I wish I could stay longer!! The breakfast was a paradise!!! ♥️

This is a wonderful hotel with a friendly staff and an incredible service level.

Simplesmente perfeito! Com certeza o lugar perfeito na Costa Amalfitana. Quarto maravilhoso, espaçoso e com uma vista simplesmente perfeita, aliás todo hotel tem uma das melhores vistas de Positano. Atendimento nesse hotel é simplesmente perfeito! Toda equipe muito amigável, café da manhã delicioso e completo com belo atendimento do Tony, aliás um dos melhores atendimentos que já tive em toda Itália! Recomendo a todos e com certeza voltaremos!

We absolutely loved our stay at Hotel Eden Roc! Stunning views, fabulous food and incredible service! Really a charming hotel that just does it right!

This is a really nice property with a few highs and lows. The rooms are well done, there are great dining options, the view is spectacular, and it is conveniently located to the pedestrian walkway and shops and restaurants; the lows are the pool, which is small and can only accommodate about 8 people; the hotel is also located right on one of the main streets through the town so sitting on your terrace is not a quiet experience, and the prices are kind of outrageous, cocktails in Eden Bar are 40e and the lobster special at the rooftop restaurant ran over 350e which is really crazy. Staff is very friendly, especially Toni who is the breakfast manager. He is very nice and accommodative but can be a bit much before you get a cup of coffee in you:) Overall it was a very good experience but might consider other options if I am looking for rest and relaxation.

I did a lot of research to find the perfect hotel for our honeymoon and Eden Roc is THE view of positano! Eden Roc is a beautiful property about 12min walk up/down to the beach. We stayed in a room with the balcony jacuzzi and it was worth the splurge to sit outside and take in the view. The staff at Eden Roc are top notch, Pascal at the front desk became our new friend and Tony at breakfast was always fun. The steak at Roc restaurant was unbelievable. Top notch experience.

Will be writing a separate more in depth review because this was the ABSOLUTE BEST HOTEL we have ever stayed at. Excellent service and a phenomenal stay!!!

The front desk person who welcomed us at arrival was a great and very helpful