We enjoyed being able to walk to bars/restaurants. We were in the remodeled side but the bathroom could use improvement.

Convenient to walk to downtown. Property was under renovation according to signage. Never saw any work being done. Rooms need updating, odour in the room possibly because of carpet. Comfortable for our use. Stayed here years prior and definite decline in service and overall condition.

Very clean under renovations but very well organized

It was a little further to main action than expected

The first night was horrible as there was a nois

Terrible overall, especially for the price paid ($275 with tx). Our room was in shambles and we had no AC - all other rooms had a window unit except ours. It also does state on their website that there is AC. We arrived at 1am and with two sleeping kids, not worth going back to the reception, which was across the street, to then change rooms… there was mold in the tub and overall a very run down hotel. Breakfast was okay, pool was nice. I am ashamed of having been a customer at this hotel and cannot believe they would host conferences there (I would quit on the spot if my company took me there). This is a 1.5star, definitely not a 3.5.

The room was only partially renovated. The paint, mouldings and overall condition was pretty rough

Budget friendly hotel centrally located. I'm the midst of Reno's when we were there. Pool and exercise facilities were nice to have and included breakfast was a bonus. The sheets had some stains on them.

Old but clean

Lovely location in a historic central Charlottetown neighbourhood. Service is good, friendly. The buildng itself is old and needs updating, and is being slowly renovated.

Hi - hotel was under construction (not explained at time of booking) also two different buildings to the complex (again not explained at time of booking), however staff were very friendly and helpful. Breakfast had a variety of choices. Great location for exploring Charlotte town - lower price than those hotels only 2-3 blocks away.

Tired and overpriced.

The hotel was very old and needs a makeover.

The property is under construction, so it’s a mess. Wifi was terrible. Pool was cloudy. The room was clean though!

Run down Bathroom was not good Beds were the best part Did not bother with internet No usb plugins

Other than the staff the property was not worth the price per night.You are not told that the rooms are in a separate building across a busy street. There is no dining facility associated with the hotel. The hotel is very old and so are the rooms and carpeting. Because it is old it is also noisy with pipes creaking and banging.and noise from other guest coming through the walls. It is well worth spending an additional $30-$50 per night more for comfort.

The staff lied about the condition of the room both online and in person. Furnishing were garage sale quality at best. The place was under construction and a total mess. The taps in the kitchenette were falling off. The air conditioning did not work. The cupboards were such that I would not put dogfood in them… I love dogs…. I complained to the staff and all they did was say… sorry, sorry, sorry. Even the Expedia website “lied” by showing only the highest customer ratings on their page. Very deceptive practice. I shall not use either one again.

Rooms clean and air conditioning worked well.Door at entry of Conference building needed a light. Door locked at 10 pm which was slightly inconvenient perhaps this was why no lightning provided in area. Bedding and pillows very comfortable. Enjoyed having adjoining rooms with our friends. Breakfast buffet basic continental. Staff could be better informed on food standards as I saw staff return an uneaten muffin left on counter back in to serving area on buffet.

Good beds and strong Internet.

Great service