Check in was fine, but when I went to open the door to our room I found that someone was already in there! Had to go back to reception to get another room! Room was clean. Corridors were very noisy, which although is not necessarily the hotels fault, but one guy was sitting in the chair mid corridor from about 6:30 in the morning, my mum asked him politely to keep the noise down and he’s response was “shut the f up”. Tried to call reception but the phone didn’t work! Other than that was a good stay