There were works happening which led to there not being water at the hotel between 9 and 5. I was only told after I had completed check-in and gone back to reception to ask. I had to contact Expedia to get a refund, but I could not get the first night refunded or compensated, so I spent the night in the room they had booked for me-- 337 which is just by the lift. Every time the lift went up or down I heard it, throughout the night.