Great stay ! Everything was smooth

Awesome environment

Beautiful property in the heart of Old San Juan! A must stay!

Perfect location in the middle of old town San Juan. Converted convent with unique atmosphere. Great rooms. Very helpful stuff. Free coffee until 12pm snd wine and free wine snd cheese reception every day 5-6pm were great. Good opportunity to meet some other guests. Pool and jacuzzi quite small but that way you can get talking to other guests if you want to. Bathrooms are a little small but doesnt really matter. Great Location, wonderful staff and unique cosy and the same time spacious entrance hall and restaurants snd coffee and sitting areas on several floors are the best. Highly recommended though can be pricey.

Literally the ONLY negative thing I could say about it is that as a 6’2 person the shower was quite short for me and I had to squat to clean my head. Extremely good location, great staff, beautiful property…nothing else you could ask for on vacation.

Stunningly beautiful and impeccably maintained, historic property (375 years old), with excellent service from a top-notch staff, in the best location in San Juan. Wonderful rooms and unheralded amenities for old town including a fitness center, as well as a rooftop pool, hot tub, and sun deck with spectacular views. There are also two fantastic restaurants on property or there are many great restaurants a short walk away as are some of the cities best bars and nightlife spots,

Absolutely beautiful property. Staff was exceptionally polite and attentive. Ideally located if your desire was to see old San Juan. Just a note, 0.0 parking available. I was forced to park 4 blocks away and walk. But I guess it should have been expected.

This was a very charming hotel with good A/C in the room and at a fabulous location. The only issue was that the WiFi was almost unusable from the day one. We know (and appreciated) that the hotel staff tried to help us with this inconvenience, but no luck. They refunded a small portion of our cost for the 4 night stay, so again, they tried. I am giving 4 stars simply because they clearly offer 'WiFi' on their profile, otherwise it was a nice hotel to enjoy Old San Juan.

Highly recommended! Fantastic location

Love!

They were great. Lovely stay all around.

Best place and best location so walkable to everything. Highly recommend it so gorgeous and amazing staff.

Clean room

Great location but parking is difficult.

The staff was incredible. Victor, Jesus, Omar India. We’re all absolutely amazing.! They really made our trip. Alejandro was amazing promises kept! The hotel in general did not meet my expectations on a few fronts: hot tub was tepid at best and mostly cloudy. No jets to speak of. Pool was very warm and not as refreshing as I would have liked. Housekeeping, well let’s just say that they need to learn how to Housekeep. The rooms were clean however things were not replenished, sheets were not changed, there was no “cleaning“. We had to ask for towels several times. We had to ask them to sweep the floor, wipe the sinks, change the sheets. I felt like it was a reflection of the training of the staff. The managers wine gathering every day at 5 was very nice, however if you arrived later say at 5:45. You only got the dregs of the wine and no new bottles would be open. Just a heads up it is a very open air hotel. Perfect for Puerto Rico. However there is no way to escape the heat other than your room. Business center was offered, but only at the sister hotel. Sister hotel rooftop Atelier was beautiful, but you are not allowed to use any amenities at that hotel. We did go to Isla Verde. The beach was beautiful. You do have to take an Uber or taxi because no transportation is provided between the two hotels.

Thank you!

👍

Beautiful Spanish colonial building in the center of Old San Juan. We had a lovely, romantic staff with incredible staff and luxury services.

Property was beautiful and charming, wonderful to experience the history of old San Juan.

Hermoso hotel, habitaciones cómodas y silenciosas. Lo hemos visitados varias veces y nos encanta.