el personal es muy grosero y las intalaciones viejas

En general todo estuvo bien !

The area is beautiful and the buffet had many good food

Excelente la habitación, el personal muy amable, excelente la variedad de vinos en las áreas de de los bares, sin duda volveremos a vacacionar en Barceló.

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No ice in the machines

Si tenía vista al mar, solo la regadera vieja pero limpia

Everything was great

L

Hace falta mas atención en el Bar. Esta bien que empiezan con todas las pilas, pero un poco mas de atención mitad del turno en adelante ayudaria

Friendly staff, clean rooms, fun pools, delicious breakfast lunch and dinner buffers! Highly recommend!

Si muy surtido tenia vista al jardin

It was my first time there recommended by one of my aunts. Amazing staff was not on us about tips as it always is in Mexico. This place was amazing. I did upgrade to premiere which was totally worth it. Best whiskey is the best Tequilas a private bar for us. It was amazing. The food all inclusive was also really good.

Extremely comfortable and the staff was great

What a wonderful stay!! From the moment we checked in, we were made to feel special, and that added to exactly why we were there - for three days of complete and utter relaxation away from work! Everyone was so kind and they took time to talk to us and get to know us. Gina was our waitress for all the days we were poolside, and she’s an absolute gem! She would chat with us about the area, which made us get out and explore a bit (although not too much, as the amenities are wonderful on site, so we wanted to take full advantage). But she was delightful and helpful, and seeing her each day was a joy. As for the food…I’m not a buffet fan, but this was incredible! So many options for all three meals, and each cooked beautifully. I like a bit more heat with my meals, but I understand why seasoning when cooking in bulk is at a minimum, but they have all the additions you could possibly want to make the dish your own. We did book the Mexican restaurant one evening, and it was delicious! Crab enchiladas are a no-brainer! The amount of fresh crab in them was insane!! We had a wonderful experience in a gorgeous ocean facing suite, watching the sunset with the cargo ships in the background. Exactly what we needed, and 10/10 will put this place on our rotation for a lovely little getaway!

Absolutely great resort and experience

Lo único malo es que solo te dan una opción en 3 dias para un restaurante de especialidad cuando en losmotrao hotel de renombre todos los dias puedes reservar para restaurante de especialidad y en Barcelo solo te dan una recuperación si te hospedas 3 noches

Yes we have wonderful time

The hotel is very beautiful, but the rooms have very old furniture, mattresses, sheets and blankets. The rooms towels are very old, hard and with a musty smell. The private beach smelled of a drain and we could not enjoy the sun beds, because the guests had them aside and it is uncomfortable to be bothering to take a chair, in my opinion I think there is a lack of coordination. I loved the restaurants and the access to the massages inside the property. Thank you.

El hotel está bien conservado, los alimentos no son muy buenos, la verdad si le invirtieran al área de alimentos dejarías pasar todo lo demás