Mia at the front desk was the very best , helpful , kind , and attentive to our needs . There were 8 of us and she went over and above with recommendations , caring and kindness . Thanks

Everything was 5 stars, except the AC struggled a bit to cool the room to my expectations.

Very convenient location to train … but very very poor air conditioning.

Fijn verblijf in de suite. Lekker ruim en fijne airco in het woongedeelte. De airco in de slaapkamer deed het iets minder goed. Een 8,5 met potentieel voor een hoger cijfer.

The hotel was very nice. Very clean with excellent amenities. Very close (3 min walk) from train station which made it very easy for us to get the Bernina Express to Italy the next day. Also easy walking distance into the heart of the old town and all the restaurants. Highly recommend.

Air conditioned, big size, very clean and modern (bathroom door looked scraped up by animals). I was woken at 6 am either by housekeeping or people above shuffling around. Told the front desk and her reply was, “hopefully tonight is better”, to which I replied that I was checking out. I booked the hotel specifically to get a good night’s sleep and then it was butchered beyond belief. The breakfast spread was okay. The fitness room is hot as hell - no ventilation and next to the sauna so if that’s on, heat transfers into the gym with no circulation otherwise. Had to wait in the hallway between sets. Good location and a good part of town. Lot of tour groups staying here - think this also impacted my sleep. Would not recommend staying unless it is mid-week due to the interruptions.

Great hotel . Spacious room good bathroom area . Across from train station . Recommend

Next to train station and local market

Very comfortable 1 night stay. Very short walk to station. Delicious breakfast. Helpful, friendly staff. Good sized room and bathroom for 2 adults 1 child. Very clean.

Very friendly helpful staff. Clean rooms and great breakfast. If catching train next day best location in town.

夜遅くに着きましたが、スタッフは丁寧に対応してくれた。帰り際に、お菓子を人数分くれて、嬉しかった。駅近くだが、特に騒音などは感じなかった。

Nice clean hotel close to the railway station after getting off the Bernina Express. Very clean and comfortable

Great staff good assistants. Late checkout , Lovely clean city , Awesome breakfast & staff

Stayed one night in this hotel on way to Zurich. Excellent hotel. Thanks to the staff for changing the room to the fifth floor. Room was big compared to any other and bathroom was pretty big and with double sink. That’s a first. The breakfast included was excellent and one of the best with good choice. Breakfast staff are nice. Really enjoyed our stay in the room as there is really nothing to do in the city except walk around the old town area, but 6 or 7pm all shops closed! Loved our stay.

Amazing rooms, very clean and comfortable and esthetically pleasing. The staff at breakfast were so friendly and helpful. The breakfast spread itself was great, many options. Super convenient location as well. Would highly recommend staying here!

Outstanding location near train station and restaurants. Loved the bathroom / shower and bed. Wood stay there again.

Very nice room, great breakfast

This hotel had everything we needed and more. It was very clean with all modern amenities, the complementary breakfast was delicious and service was great, the front desk was very polite and responsive, and the location is very convenient being just a couple minutes walk from the train station. They even provided complementary fruit, coffee, water, candy, and personal card in our room as a welcome.

Super convenient location near the train station and old town sites. Good stop on the Glacier Express. Easy connection to Zurich. Excellent breakfast.

The staff made this stay wonderful. They were very welcoming and helpful. Breakfast was also great.