Great location, really good facility with a really amazing restaurant. Very clean and welcoming.

Everything about this place is fabulous.

Beautiful location, and facilities. Staff were very friendly and welcoming, food was AMAZING! Loved every second of our stay! What a winter wonderland! The only negative thing I could say is , I found the bed was a little firm

Atmosphere and location is amazing. This is a cozy, 'off-line' place to stay in a stunning location. Have been here a few times for that reason. However, the rooms are 'tired' and could use more upkeep.

We thought that the booking we had was fabulous. King bed room was outstanding. Dining room very good.

This is our second time staying at Emerald Lake and we will be back. There is charm about this place. No wifi or TVs in the room is something that is so special and rare to find. Dinner was amazing too.

Lovely staff, a beautiful location. Rooms are nice, keep in mind this hotel is full of history and was built in 1902! We love the word fireplace in the room. Keep in mind, no TVs or wifi in the cottages. Had a lovely stay for a quiet getaway, would recommend:)

The staff were excellent and very helpful. The location is beautiful. We tried the breakfast bar, the lounge restaurant for dinner and the main dining room for breakfast. All of the meals were underwhelming especially for the prices charged. I expected a premium due to the location but the bread products were dry, the back bacon and strip bacon along with the bison sausage were overcooked and dry. The scrambled eggs were half scrambled and half cooked but the hash brown potatoes were excellent. The tortellini was flavourless and not heated throughout the dish. The muffin/ scone was dry and overbaked. The room was well set up but one infuriating thing was every single wall plug was so worn out that anything corded that was plugged in would just fall out onto the floor. The shuttle service was great. My suggestion for lunch or dinner would be to make the trip into Field and go to the Truffle Pig which had excellent food and prices.

Overall a nice stay, location is phenomenal but hotel itself is bel

great retreat area Staff are amazing

Friendly staff, fun snowshoeing

An absolutely wonderful place for a romantic weekend! Beautiful accommodation, very pleasant surroundings, spotless cleanliness, quiet atmosphere, and perfectly dark rooms for sleeping — we loved that. The restaurants were excellent, and the hotel staff were amazing: friendly, helpful, and professional throughout our stay. There is only one thing that personally caught me off guard. While using the hot tub with my partner, I developed a strong skin reaction from the waist down. My upper body was barely in the water, and even my arms were only lightly affected, but I experienced intense itching, pain, and redness that lasted the entire following day. My partner had no reaction at all, but I have more sensitive skin, and it seemed like the chlorine level may have been higher than usual. I honestly can’t explain it otherwise. We use hot tubs regularly at hotels and have never had this experience before, so it was quite surprising. Despite this, we truly enjoyed our stay and would still recommend this place for a romantic getaway.

3 stars given as the room we stayed in (14-2) had a very hard bed. We left with sore shoulders, hips and feeling tired. The bathtub was all scratched and worn making it appear very dirty and brown. I was looking forward to having a nice relaxing bath but, did not due to the cleanliness. I mentioned this to the manager and she just brushed me off with nothing to say. However, the service, food at the restaurant and location was terrific! I am not sure we would stay again for the cost but, we would definitely visit for the day. It is a stunning place.

Los alrededores del lugar son increíbles, ya las habitaciones se encuentran a un costado del lago. Desafortunadamente la calefacción de la habitación no calentaba bien, por lo que tuvimos que encender la fogata, y aún así fue insuficiente. Pero la pasamos muy bien!!

THE ROOM OVER LOOKING THE LAKE WAS SPECTACULR. THE FRONT DESK STAFF, DINING ROOM STAFF WAS EXCELLENT AS WELL

Scenery was amazing and rooms and amenities were awesome. Food and drinks were a little pricey

Helpful staff. Clean room.

Tout etait parfait et le confort eu lit incroyable !

Beautiful setting...Very friendly staff

Foods generally are good. Staff are friendly and location is excellent