Yes

This wasn’t our first stay at this hotel and this time we prepared for the busy restaurant by booking a table for dinner in advance. The restaurant is always busy. However, this precaution did not help as the standard of service was chaotic. The food we did have was good. But we would not have tried again on our second night. Disappointing. We also noticed that the public areas had been refurbished but this didn’t extend to the bedrooms.

Room a good size clean and well presented. Facilities were good. Prices at the bar reasonable. Breakfast plentiful. Would stay again

Fantastic 2 night stay. Got an upgraded room on check in, brilliant hotel

We stayed in order to attend an anniversary celebration. Our room was very well presented and quiet. The bed was extremely comfortable. Overall the hotel is a welcoming, pleasant place to stay. The party we attended was well organised and the food and drink was excellent. We used the swimming pool facility which was very well presented - clean and warm facilities and pool.

Friendly staff. Great dinners and decent breakfast. I had an excellent spa treatment but the spa facilities are in need of an upgrade.

Not a bad hotel, but as usual let down by the slamming bedroom door problem! Strong self-closers on doors make them slam when people are coming in and out of their rooms late at night and early in the morning Why don't hotels recognise this problem and do something about it??!!

Room was very clean and bed was comfy! Staff were lovely, just a bit slow for food to come out in the restaurant but might be because it was a busy Saturday evening.

Yes, the rooms were clean and the facilities were well-maintained.

Staff very friendly. room very clean

Nice hotel, friendly staff and good rooms. EV charging is ideal.

Hotel and amenities very good at this price point.

Room upgrade on arrival , drinks in mini bar a bonus. Size of the room

The room looked lovely but unfortunately the heating wasn’t working. Did call up the receptionist she said she was going to put the heating up waited another hour and it was still cold by then. It was too late. The kids were retired so we had to sleep in the cold next morning, I did report it in. However, if I seen that the lady on the receptionist she did offer another room for us to go in but I said unfortunately we’ve already settled in and unpacked and it’s going to be too much for the kids moving from one room to another she did offer complementary drinks and a late checkout but again we left early on the day of leaving. Perhaps before customers check in rooms should be checked if all is in order. Breakfast menu wasn’t clear the member of staff didn’t explain it properly and for someone who doesn’t understand what is included in the price misread swimming again I understand all the times and everything was already put on the information but sometimes living a busy lifestyle you don’t remember the fine prince did ask a member of staff she didn’t explain it properly so unfortunately we missed a day of swimming because we had other plans throughout the day so couldn’t make it.

Spacious, clean room

We were very impressed by the exceptional friendly service and food. Would highly recommend.

Average breakfast

I needed to get away to do some uninterrupted work. I had an excellent experience throughout and will definitely be back.

The room was very cold. The heaters didn’t work and we reported hotel 3 times and they gave small heaters about 11.30pm and it’s didn’t heat up the full room. I paid Expedia 235 pounds and I want at least 50% discount to my cc refund please. I asked hotel about this and they said because I paid to hotel.com and I have to contact you about the refund

The rooms was clwan. Staff and receptions were amazing Breafast was fantastic , will stay again