Great hotel & very much enjoyed my stay. The room was clean and cleaned everyday, plenty of toiletries available. The breakfast (included) was great and had lots of options as well as being very tasty. There is a small gym which does the job and definitely better than most hotel gyms. Free car park with plenty of space which was ideal. Great views and lots of space to sit outside or in the lobby. The staff were all so kind, friendly and helpful. Overall, was a great hotel and would highly recommend.

Personnel sympathique hôtel bien placé Mais gros problème d’ascenseur ils arrivent jamais ou après de longues minutes d’attente

Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!

Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!

Aamiainen oli hyvä, huone siisti.

lodi per lo staff accogliente, la vicinanza alle attrazioni, stanze moderne e un ottimo rapporto qualità-prezzo, ottimo parcheggio.

Bela vista, um bom café de manhã quarto amplo e confortável, hotel precisando de uma reforma.

スタッフの皆さんの対応がとても良かったですよ(^^)

I realized on the last night that the room was so cold and noisy because the window hadnt and wouldnt close all the way. The hotel is old. They put two single mattresses together. Sheets didnt fit. Pulled out at once. A little out of the way. I walked to station in twenty minutes. Wouldnt advise it at night. Easyjet got me in four hours late and a cab charged me 15e. Bfst was ok. One day i return3d and the safe was open. Maybe i forgot. Nothing missing. I told them and they couldnt have cared less. There may be a conad down the street.

Perfekt

Chambre sale, douche non fonctionnel, pour le déjeuner variété restreinte. L’hôtel ne vaux pas les 4 étoiles

Piscine fermée personnel pas accueillant hôtel assez vieillot et assez cher

Tutto molto buono, servizi e personale.

Very nice hotel!

Nice breakfast. Close to trainstation

Easy to check in, quiet location, friendly staff

Hotellet motsvarade tyvärr inte våra förväntningar, det var inte så bra städat, gymmet och restaurangen på våning 14 var stängda utan att vi hade fått veta det innan, läget på hotellet var inte bra, tog väldigt lång tid att gå in till stan, restaurangen som var öppen kändes inte mysig så vi valde att äta maten på rummet istället.

Très grand hôtel sur Palerme, transports en communs accessibles, petit déjeuner au 14 ème étage avec une vue incroyable. La chambre était grande, la literie parfaite.

Frühstück war gut Zimmer sind sauber

Ich verstehe unter 4 Sterne etwas anderes. Schade