Besides being a rather dated hotel, bathrooms especially, everything else, service, staff, Location, was top draw. Perhaps a 4.5 would be more realistic.

J’ai réservé cet hôtel via l’application, mais je suis très déçu. Le prix payé ne correspond absolument pas à la qualité proposée. Les équipements sont très anciens, une odeur désagréable se ressent dans les espaces, et la chambre est très moyenne. L’hôtel ne vaut pas le montant affiché ni la note attribuée sur l’application.

Staff was wonderful. Room was extraordinary and an upgrade from what we rented.

Good

Spotless room, amazing staff, friendly and overall incredibly amazing. Food was out of this world too! The view is so gorgeous.

We check in after 3 pm room was not ready

Rooms were clean, albeit a bit old. Staff friendly.

Gentil

Very large apartment with everything in functioning order although looking just a bit dated but well maintained. Kitchen looks like it belonged to a former live-in apartment. Superior breakfast nice pool with Nile view

Good room in great location quiet neighborhood but the room feels old and need upgrades specially the carpet and furniture, checkin was long due to one employee helping another customer so I had to wait longer after a very long trip, the breakfast was great and worth it, great view to the river, we enjoyed our stay in this hotel

The hotel is a bit old but they have done a good job of maintaining it. Staff was very responsive and helpful which makes for a pleasant stay.

excellent customer service, special notice for Mahmoud in the restaurant

Very outdated room

Wonderful! Great location & excellent staff

Very friendly staff, absolute perfect location on quite safe street and best neighbourhood, great view and nice breakfast. It’s an older hotel - which I find charming - but also means the interior of room does not seems super clean.

Väldigt bra personal och service. Bra utsikt och väldigt bra frukost. Rummen är lite gamla men det är ändå bra kvalitet rakt igenom.

The view of the Nile from our room was amazing. The staff was very courtious and helpful specially the relations manager Farida. The dinning area had a great view of the Nile and the breakfast was very elaborate. The dinning area staff was also very polite and obliging.

Room was really nice and clean

Room was old and outdated but clean. We expected more luxury and modern accommodations for the price we paid. The service was also mediocre, we had to ask for the same thing multiple times. Location is excellent though!

We have stayed at the two bedroom suite for several nights as a family. We had enjoyed our stay. The hotel is clean, safe, offers good dining options (especially the Japanese restaurant is great), great breakfast and gym. Our suite had a fully equipped kitchen with the washer. The area around the hotel is nice, safe and probably one of the best in Cairo, but it is still not the place where you enjoy the walk: it’s still quite dirty, the sidewalks are narrow, the pavement is in poor condition, etc). The staff is doing a good but not perfect job. Sometimes you have to ask for something twice, but it gets done.