The staff was extremely helpful and kind. The room was beautiful and very clean and well stocked. Loved the fitness area and pool. Also, I really appreciate the recycling bin in the room having the sections for different types! Very helpful and I love knowing my recycling is actually being dealt with properly instead of all going in the same bin and potentially ending up trash.

Room had excellent views and was quite roomy. Excellent location.

Beautiful property in an excellent location. Exceeded our expectations.

Rude staff, poor service, no hospitality

This hotel is fantastic. Our expectations were slightly low from looking at the pictures as we thought it might be a little dated, but the views and room size and the friendliness of the staff made up for slightly older facilities. We had a corner suite with a view of the harbour and it was stunning. I wouldn’t hesitate to stay here again as long as I had a harbour view.

Thought the boutique hotel would have offered a cool vibe. It is wedged into the side of a commercial building. Our room looked into a brick wall 4 feet from our window, making the room dark. The bathroom sink/counter was very small. There was no restaurant on the premises and only a Nepresso machine for coffe.

Good position near cruise terminal , no breakfast available or food at accommodation, lighting in room was bad not light enough , got early check in which was a bonus

We highly recommend Hotel Auberge. Everyone was so helpful, we were upgraded to a beautiful suite with a view of the harbour. The room was lovely, clean and the bed was extremely comfortable. Location was great for Canada Place and Gastown.

Our room was very nice. Plenty of room. Nice large living area with beautiful views of the port & ocean. The hotel was very clean and it’s so close to the port, we were able to walk all our luggage there within a few minutes. The hotel is surrounded by shops and restaurants. Everything you need is within walking distance. I would recommend this hotel for any occasion and especially if you plan on boarding a cruise ship at the port.

Checkin staff was helpful, friendly and very accommodating.

Great location in nice area

It was a wonderful experience! Will definitely stay again!

The hotel is clean, in a great area and the staff was super friendly and helpful. Can’t wait to stay again!

Staff was excellent- porter even handled my luggage to cruise port. Location is excellent. Which they had a cafe so you could pick up a coffee or sandwich without having to go out

Beautiful room! Staff was very helpful about the area and getting us a cab to the airport!!

This is a great location for those leaving on a cruise. It’s very walkable super close to the cruise port and the hotel is very nice. The staff is very pleasant and accommodating and it’s a great location. Many nearby dining locations and options. There’s a really great bakery just across the street and down half a block, which has a nice breakfast options and good coffee. I am not a fan of the Nespresso in the room, but there are definitely multiple nearby places to get coffee

Very close to the cruise port. We were able tobwalk their ourselves with our suitcase and my mother's walker. They offer a porter service as well to walk your bags with you on a luggage rack but we didnt end up needing it.

Nice hotel for a night stay before our cruise. 1 block away from cruise port so very convenient location.

For a downtown hotel, this one felt comfy and convenient. The staff were super friendly. It would have been nice to have the convenience of a coffee bar in the main lobby. The nearby food fair isn't great and very busy restaurants on the street are limited. Especially in cruise season.

Great location and room.