Lovely stay, kid friendly, everything we needed great friendly staff great location

When booking was made, specifically asked for a Room no higher than the Fourth floor, This was totally ignored as no record could be found, Apart from that Great Accommodation, Recommended

Not good for third person sleeping on a terrible fold out Beds are comfy

We had a last minute check in. Staff were friendly and accommodating. There was a bit of street noise but room was spacious and clean.

The room it self was clean and tidy. However upon arriving there was musky smelling in the room. We turned off the air conditioner which appeared to be the main problem. After chatting with the desk they came up and changed the filter as we could see was quite dirty. We did not have the air for the remaining of our 3 days as, it still gave off the strong scent. I do hope further looking into the this concern is addressed as summer is approaching.

If i could upload the photos i took i would. $300 for one night? Massive cockroaches in my room, water was leaking at a rapid rate onto the TV table splashing all over the TV and all over the lamp light on the table next to it at such a rapid rate that i had to turn off the aircon There were fluid stains from a drink on my bed side table that hadn't been wiped down, there was someones underwear behind the bedside table and there were fleas in my bed. I am not happy that i had to pay $300 for this room. I have kept all of the photos of the above mentioned if you want to discuss this further.

Clean room, friendly staff

Self contained apartment clean and comfortable. Excellent location on esplande close to many cafes, restaurants, major supermarket & night market. Short walking distance to reef terminal and lagoon area.

Was locked out of room whilst locksmith had to be called to repair an old lock. Staff would not allow late checkout despite inconvenience during stay. Otherwise great location and easily accessible.

Our room overlooked the esplanade pool and Ferris wheel. Very nice. The washer dryer and milk in the fridge for morning coffee were a real bonus.

The location was perfect. The balcony and view great. And we loved the upgrade. Thank you

Location, bit dated but comfortable and generous size for 1 bedroom unit

We had to have the kettle in the bathroom, furniture was outdated and old, no space to put your belongings the aircon wouldn't work with the remote. Very noisy, doors slamming

The room was dusty everywhere. The bed sheets were changed and clean towels provided. The balcony chairs were sun faded and chalky and left marks on our clothes. An annoying inconvenience was that parking was non existent for first night of stay. However Mantra parking signs appeared in parking bays assigned to room numbers the next day. There was a broken double power point in the closet so I could not iron clothes unless I tried it in the small bathroom with great difficulty. The TV and internet was extremely slow and to add to annoyance, the settings were locked in Japanese language only. The credenza below the wall mounted tv housed the kettle, coffee and tea and fridge. However there was no accessible power point to connect kettle to, above the credenza. The only place was in the bathroom. Even though issues with the room were discussed with Mantra staff at front desk, nothing happened to address some of these matters prior to leaving. From a positive perspective the location is central with ease of access to shopping, food venues and the esplanade.

So close to everything, bonus was being able to see all the festival from our balcony. Staff friendly and helpful.

Location - superb. Right on the Esplanade and the bonus was being there when the annual Cairns festival was in full swing

Great location. Only minor issue is that the pool is shaded and very cold.

Great stay!

Quick get away. This hotel is very central to everything. Very walkable area. Room had plenty of space. Would stay again and recommend.

Great location close to Lagoon. Hotel a little tired but clean and tidy.