location was excellent, shame about the issues with unauthorised people getting into the pool area ... inner city location

Spacious room. Everything was good.

hhh

Room was spacious and comfortable

ケアンズに滞在する時何度か宿泊しています。最高の立地。すぐ裏にスーパーがあり、お部屋には、キッチン、洗濯機などが備わっており 住むように滞在出来るのでオススメです。

Lite mer servicekänsla av personalen. En var trevlig och hejade vilket inte de andra gjorde. Märkligt.

The hotel was very good and the location cannot be beaten. Covered parking and lots of restaurants nearby were very convenient.

Quick check in, great room, clean, perfect location. Only issue door stop to close to toilet, we both hit it with our feet whilst using toilot, needs to be moved closed to door frame.

3度目の利用で、今回は1週間ほど滞在させていただきました。ランドリーやバスタブ付きのお風呂、キッチンなどの設備はもちろん、1LDKの部屋の広さは快適そのものです。 ラグーンは目の前、飲食店も多くWoolworthsへもショートカットできます。のんびり過ごすにしても観光の拠点としても抜群の立地です。 いちばんのオススメはホテルのスタッフです。全員がフレンドリーでいつも親切にしてくれます。 今回に限ってですが用意していただいたソファベッドは横になると身体が痛くなるほどコイルがへたっていました。いい思い出になりました。

Our room 324 was antiquated and the shower/bath is very dated . On arrival we found it extremely difficult to turn the hand basin taps on and then off after using them to stop them dripping all night . No plugs in either bath or basin and we killed 3 cockroaches. We felt the room hadn’t been used for some time ? The bed was very comfortable but the balcony was cramped and the table wobbly and with weeds growing in the brickwork together with broken tiles. The TV cupboard doors inside were hanging off and there was a strange smell from ( we think ) the carpet The one big plus is the location, absolutely perfect and central to everything although the city view is not the best The maintenance man who came to our assistance was brilliant although there was little he could do at such short notice except to provide deodoriser for the smell . Fortunately none of the above spoilt our short break to Cairns.

Very nice room with a sea view from the balcony. The hotel is very close to everything in the city centre. Staff very friendly and helpful.

An absolutely amazing stay from start to finish. The service was exceptional — warm, attentive, and genuinely welcoming. The view was stunning and made every moment in the room feel special, while the room itself was beautifully comfortable, well-appointed, and thoughtfully designed. Everything exceeded expectations, and it truly felt like a home away from home. I wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a memorable and relaxing experience.

Absolutely amazing from the service, view and the room. Definitely would like to visit again soon

No ocean view. Pool was nice.

The staff was great, but the location is even better. If you’re looking to do a snorkeling tour it’s a simple walk to the harbor. Also, because there are no great beaches nearby. The lagoon right nearby is perfect for swimming and the water temperature was wonderful. I will definitely stay here again when I return to Cairns

We only spent one night here. Very clean, staff were really nice. Great view of the esplanade. No street noise in the room which we loved. Didn’t see the fine print about a $200 deposit even though our room was fully pre paid. 3-5 days to get it back. Not great. A microwave oven would have been very handy.

The building is old, maybe that's why it doesn't look very clean. The location is excellent; you can walk everywhere, everything is close by. The staff are very friendly.

設備に関してシャワーの出が悪いことと溜まりやすいことが気にはなりましたが、それを踏まえてもスタッフの対応や立地などの点から、かなり満足です。

For a hotel with a prime poisition and surrounded by great scenery, restsurants etc, I thought the room furniture ans facilities was quite outdated! But on location, I highly recommend.

ロケーションは最高。 水圧が弱い。 電源の場所が使いにくいので仕事にならない。