The building is in dire need of upgrades. The hot musty aire that greeted me when I arrived on my floor was not pleasant. I didnt like that there is little to no housekeeping services. I ran out of toilet paper my last day because very little toilet paper was provided. When I asked for more the cleaning staff responded with a look of displeasure and only provided one small roll. When I saw that I needed more I asked for more at the front desk and was told someone would bring me more. No one brought me more and I resorted to using paper towles I cut in squares for toilet paper. I also saw a roach in the bathroom on 3 seperare occassions. I will never stay here again. Terrible!!!

Upon arrival clean quiet friendly will stay again

Great location, close to everything, very clean and very safe

The check in procedure was slow, only one of three elevators were working, the pool was temporarily closed, no hair dryer in room. It took a lot of leg work to get one. We have stayed at ESJ many times. New management needs lots of improvement to make this as successful as previous owners.

Was super nice and comfortable

The oven did not work,room was clean.stayed 5 days had no wash cloths our entire stay, they gave us hand towels to use....

The room was full of knats ( insects) .Power went out on 1st niggt. No tv for 1st 2 days.

I didn’t like that Our room didn’t get cleaned because we only stayed 3 nights

Durante mi reciente estadía en su hotel, tuve una experiencia muy insatisfactoria. El hospedaje en general fue malo: el área de estacionamiento y el proceso de check-in no fueron agradables, los elevadores no funcionaban correctamente y tuve que subir y bajar por las escaleras en varias ocasiones. Además, no había bolsas de hielo disponibles y tuve que comprar una por $5, lo cual me parece inaceptable considerando el costo del alojamiento. los elevadores no funcionaban adecuadamente. En la playa tampoco había sillas ni sombrillas para los huéspedes.

Breakfast was not included

Property is clean, quiet and very nice. The only thing is, there is no Pool. 😔

The updated double queen room that I had was beautiful. Loved the amenities, huge TV, AC/heat split unit modern kitchen and appliances and double sink that came in handy. Wife loved that the washer/dryer unit added the convenience of laundering our clothes without having to leave the room. Beds super comfy, area around hotel was walkable and had great food offerings. Beach access is great. We had a slight issue with lack of hot water, but a quick chat with maintenance and it was fixed in minutes (circuit breaker tripped). That was it.. Our stay was too short as we were so comfortable with everything that it just felt like home. The staff was genuinely happy to be there and supportive. Created a very welcoming atmosphere and we will return to the ESJ Beach Hotel.

Kitchen cabinet drawer falling. Rooms need to be updated/painted. Should offer to use pool from other hotels.

Excelente. El parking está muy deteriorado. Pero lo demás, excelente.

The property is in bad condition and we left after one night

The rooms were not ready for check in and they were missing towels. I wasn’t aware that the pool was damaged

Me qude en este hotel por dos noches. Primero no sabia q la piscina estaba en renovación. Y segundo y muy importante. Sali con picadas en todo el cuerpo. No creo q limpian , entonces my peligroso por cualquier enfermedad.

THE PROPERTY /ROOM HUMIDITY NEED REMODELATION

Excellent

Everything was great, ocean view l. Food and staff. Room was clean too. Thank you!