Very clean hotel and room. The rooftop hot tub was my favorite part of my stay there.

Friendly staff

Greta location!

Without a doubt, the best hotel I have stayed at. The client service, amenities, location, and the incredible view! This place is certainly going to be my go to every time I visit.

Great location and services

Excellent service et le restaurant de l’hôtel etait très bon!

I always stay at the Mount Royal when I visit Banff. The staff are great and the location is perfect — close to everything. The only downside is that the hot tub could use an update, as the jets are very loud and sound like they might be broken. Otherwise, it’s a great place to stay.

Good service!

Nice view. Clean room. Good coffee and tea service in the morning.

Nice convenient location

Great location. Fast check in. Quiet room.

everything is good, acceptable. but you can't ask for a hot hotub, hot water for the shower come 2 out of 3 times, and the staff can't help you for this even we asked twise

Love the location, staff is friendly and it’s really clean, will be back!

Lovely place.

Clean room. Friendly staff. Great location.

Rooms were clean and beds were very comfortable. The Brazen restaurant had a delicious breakfast! Location was in the heart of Banff and within walking distance to shops and restaurants.

Awesome spot.

for the amount of money spent for one night, the room was extremely basic and plain

Brazen is an excellent restaurant. Parking could have been free since it is off season when we came. Other than that, the experience was amazing.

I’ve visited Banff many times for family trips and usually stay at a hotel a little farther from downtown, but I decided to book here this time for convenience. The location is great and the staff were friendly and helpful. The beds were also quite comfortable, which I appreciated. However, I was disappointed with the overall cleanliness of the room. The carpets looked like they hadn’t been properly vacuumed or shampooed in some time, and the bathroom had visible dirt in several corners. When I used the shower, I also noticed a few loose hairs on the walls, which was unpleasant. If convenience and location are your priorities, this hotel does the job. But if you’re particular about cleanliness especially when traveling with kids I would recommend considering other options.