We were booked in twice and had 3 calls to see if we still needed our booking after we were in our room for 6 hours

OK place, parking is extremely difficult on site due to narrowness of parking garage

Check in staff were fabulous so energetic and fast and helpful. Room was as requested and described. Hot tub/spa pool was cold but nice in the heat no bubbles though. Car park was a bit rough to navigate with structural poles to dodge. No staff at check out so just did key drop, after waiting 15 mins with a few other rooms of people waiting to do the same.

Staff at the Mantra was amazing. Called to confirm but wasn’t pushy. When I arrived after a long day of travelling, they were very welcoming. The room was comfortable and large. By myself but certainly could have had another person in there comfortably. The location was great too. Went for a nice walk in the morning and there were some nice cafes and shops around.

The reception staff were lovely, we asked for a product to which they'd bring to the room but it wasnt what was asked, assuming they were out and just left whatever to make it up. The room wasnt what the pictures advertised and was very old and dated looking. The curtains had holes in them and the air conditioning did not work in the old duct vents even turned on to its lowest setting of 18°. The room definitely wasnt noise cancelling as we heard sirens no stop from the traffic outside and the room next door banging walls and slaming doors. The carpark is a tight squeeze if you have a large car and in general be cautious.The only solid point is the bed was very comfortable.

Car parking $ for very narrow, limited spaces and pillars everywhere. Lucky we did not have a large car to manoeuvre.

Great location and clean rooms. Staff member at check in was friendly. Recommend this location and facilities. Only bad thing is car parking. The carpark is extremely tight to get around - if you have a large car you will need to park elsewhere

Old style room, clean but definitely needs updates, shower head sprays out onto the bathroom floor, easy check in and friendly staff, car park is a nightmare. Probably won’t re-book due to the car park, very tight and pillars in the middle of the driveway.

Not too bad

The room was nice, warm and cozy, also slept like a baby the bed is comfortable. Did come across a couple of cockaroaches but besides that the room was lovely. The receptionist + staffs are absolutely lovely and welcoming. The carpark is very tight to get through and out more suitable for smaller cars than normal or medium sized cars, also trying to find a spot for guest was hard since majority of parks are reserved or private parking but the good note is they directed us to carpark spots if there isn't any left on site. Overall we enjoyed our stay, close by to clubs etc and right next to the shops. The veiw in our room from the window was absolutely beautiful. Do recommend for anyone wanting to do a solo or going with a partner stay for a holiday or to just get away. Pricing of the place is worth it too and absolutely cheap especially for one night.

Decent

Parking is their biggest issue for guests. Seems as thought they are all taken up by Permanent residents.??? Shouldn't there be a space for at least each unit. Do a lot of the permanents have more than one car Also car spaces were very tight. We did not park in the car park there but listening to a lot of our friends who also stayed there, as we had a venue to go to down at Grove, they were quite disgusted, It is as if car park spaces would only take a 3 cylinder car or less.

I booked for five people as in five adults got given a room with one double bed and one king bed had to ring and request a rollout bed because nothing else was available there was no toilet paper in the bathrooms, we had no towels. The place was dated and cramped considering what we paid. To be for the staff member that was trying to correct all the wrongs was doing really well and very helpful. The rest of the staff look like they didn’t even want to be there.

They only cleaned room once during two-week stay.

Expensive room and for actual standard expected is below average due to condition. Drains in bathroom emitted foul smell which filled the room. Dirty walls and floor and overall building quality is below an acceptable level. Also ventilation in bathroom is non existent and Lord knows how it passed inspection. Overall not a good hotel experience in ways of living. Service was excellent and at least they have good staff 10/10 to them. Owner needs to stop trying to line his pockets and fix the existing issues.

Amazing place to stay!!

I called in advance for an early check in, was unavailable on the day. We ended up checking in at 10-11pm after an event and it was very difficult as there was no reception and everything was via phone. Unfortunately there were a few of us who had the same issue and it was very clunky and we were waiting for accesses and a couple of room keys were mixed up amongst the other guests. No restaurant available as it was shut on the day. Car park is a nightmare. I don’t recommend driving in and trying to navigate the car park if you have anything bigger than a hatch.

Friendly helpful staff

Very accesible to CBD. Very pleasant stay.

A basic hotel, good for work related travel as opposed to leisure.