O Hyatt foi uma decepção! Nós escolhemos conhecer Mendoza durante a Festa da Vendimia onde o Hyatt tem papel importante. Entretanto, não poderíamos imaginar que as diária absurdas não incluíssem os eventos do próprio hotel. Apesar da localização privilegiada, durante as festividades o Hotel se preocupa mais em faturar com eventos privados do que acolher seus hóspedes. Os eventos realizados no hotel são cobrados a parte e pior, no momento do check-in já não haviam mais ingressos disponíveis para os hóspedes. Ou seja, os hóspedes são obrigados a conviver com pessoas estranhas, num verdadeiro caos… sem ao menos poder usufruir da programação.

Nice hotel, nice staff

Excellent!!!

The room we were given sme

All was good. Helpful staff and beautiful hotel. The carpet was ratty in our room and that removed some of the 5 star feel. Amazing breakfast

Yes

Quarto e localização

Quarto muito bom, todos muito gentis, excelente café da manhã

The bathroom had no way to make the toilet private. The shower glass was broken and the water drained onto the floor requiring every towel to be used to dry it up. Bed was nice but really the bathroom was dangerous. I’m 60 and my husband is 70 and it felt like an obstacle course to stay dry and not slip on soaking wet marble floor. Very much in need of a rehab

Park HyattIs the best hotel

The service was underwhelming. The check-in experience was way below par - a bus of 30 guests had just arrived so there was a very long through the lobby and an extensive wait to check-in. On the first two evenings of my stay, there was no concierge available - the first night I was told she was on a call, the second night she was on a break. So one of the porters attempted to provide restaurant recommendations but he was struggling and ultimately I ended up dining at some pretty average places. On the last evening, I had to remind the staff in the balcony bar twice to bring my wine order.

Amazing services, location and amenities!

Location was great. Staff were very helpful, wonderful breakfast. Would highly tecommend

O quarto e o banheiro são amplos, com bom chuveiro, boa roupa de cama, cafeteira e chaleira.

Excellent and professional staff

El hotel es bello, la mejor de las ubicaciones, limpio bien mantenido, cómodo y muy amable el Personal

The room, the staff, the included breakfast, the location - all great!!!

Todo Super bien

Yes

Beautiful hotel with great staff