The rooms are beautiful and immaculately kept. The staff is so personable and thoughtful. The location is unmatched highly recommend this hotel!

O quarto e maravilhoso, a equipe sensacional. Tudo perfeito !!!!

Hotel incrível com excelente staff e atendimento

Superb style, service and staff. Stay here

Great location and got fantastic service from the hotel. Room was very clean and comfortable. Definitely my first choice for staying in Firenze!

Excelente localizacao maravilhosa , quartos amplos servico excelente. Amenites ferraganno. Muito bom so e dificil de chegar pq e na area central e o waze se perde. Pecam ajuda ao hotel para chegarem.

Localização top

Amazing

El hotel está muy bien ubicado, caminando tienes todo cerca, las habitaciones muy bonitas y amplias, estuvimos con vista al río y las vistas desde ahí son muy bonitas, el Servicio en general del hotel está excelente, muy recomendable. Tiene restaurante a nivel del río, pero creo que Le falta una terraza (bar o restaurante) para que la experiencia sea mejor.

Perfect

服务好 酒店档次高

Service and hospitality is impeccable. We were upgraded from studio to family suite, room size was doubled!

The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.

Top shelf in every respect

Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.

Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!

The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.

NA

I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence

Lovely location in the heart of Florence