The room was disgusting (except for the bathroom to be fair). There was an enormous wet, sticky, permanent (tar like) stain right smack in the middle of the living room of our suite. The pullout sofa was disgusting and not comfortable. The furniture was extremely stained to the point where we covered it with linens before sitting. What else, kitch was completely unequipped with even a plate and the underneath the counter cabinets had food rotting in every cabinet. What else? TV didn't work; in fairness, I didn't ask them to try to fix it, but would you want to call for help at 2am when you just want to watch for 30 minutes and fall asleep? What else? Pullout sofa was not comfortable. There was only one AC unit for two rooms and the bathroom. My sons thought the bed was so skeavy, they slept on top of the bed cover in their clothing.
Pluses were the price and location was convenient and not too far from SPAC; we saw three Phish shows.
The worse thing was that I paid for a 3pm checkout on Sunday and some idiot comes around banging on every door and waking us up at 11am to get out. He banged and banged and woke everyone up (incompetent) and while the manager apologized for that later and blamed new and untrained, that doesn't help me at all; does it? I needed the sleep and paid for 4 extra hours (3 to sleep) and they stole that from me.
The final insult was that I asked the mgr for a final statement and he wouldn't give me one until he examined the room. 1st time ever, boo!