Personnel agréable . Hôtel très bruyant et aussi la nuit par le voisinage

Easy, friendly check in, was shown to the lift and told which way to go. Room was in the French style, on the 5th floor, with reduced height ceiling between the dormers, but which did not interfere with circulation. All the windows could be opened, and had permanent fly screening. Comfortable bed. Nice big en-suite bathroom. Espresso coffee machine, WiFi & TV. I declined housekeeping, and did not try the food as I was visiting family. There is a 24/7 grocery across the street, and various shops close by

Hotel in het oude centrum. Rustige omgeving. Schone kamer en aardig personeel.

I had booked a deluxe double room with a city view. When I arrived that afternoon, the reception clerk was extremely abrupt and rude to me, for seemingly no reason except he appeared overworked. He walked me to my room on the rear of the main entry level. The only window in the room overlooked and was on the same level as the patio of the next brasserie. Clearly not a city view. I went back to the clerk and calmly said that this was the deluxe room with a city view that I had reserved. He said they were fully booked and that was only room available. I calmly stated again that it was not what I reserved. He found a room on the next floor up. It faced an interior courtyard and was smaller, very tight. I decided it was useless trying to argue with him. I left for the afternoon Realizing I would get nowhere with him. When I returned, he was checking a large our group. So certainly there was a room he could given me before they arrived. But it was more his officious attitude toward me that most disturbing. He should have apologized for the lack of the room that I had reserved and offered some type of compensation - a free breakfast, etc. Nothing. The clerk the next day was the opposite - kind and friendly. I would be careful when booking here. You may not get the room you reserved, and you may treated rudely by their staff.

Très belle chambre, mais mansardée ce qui fait qu'il fait chaud en été et l'on ne peut pas dormir la fenêtre ouverte car un restaurant est dessous et très bruyant même apres 00h30. En hivers ce doit être parfait. Le ventilateur de plafond est bienvenu. Le petit déjeuner à 14€ est très bon et diversifié. Personnel agréable.

Très bon accueil, hôtel bien situé

Accueil toujours agreable , emplacement parfait, hôtel chaleureux

Jewel of an apartment. It is about 15 minutes from the train stations on foot. It is close to shopping and old Lille. The beds were comfortable and the toilet was large and well organized. I would definitely stay here again (it is my second time).

We had an excellent stay. The staff was really nice and friendly. Located in the centre of Old Lille, which could not have been better. Clean and comfortable room. They hold the luggage for us after check out and let us stay in the lobby. Would definitely recommend.

Fantastic welcome. Room smaller than

The staff were excellent. All of them. Superb. The reception area is welcoming. The hotel is centrally located and very clean. I would have liked my complimentary bottle of water to be replaced when the room was cleaned and, with there being so many streets, a local central map would have been useful. These are however minor things. The hotel is excellent, welcoming and i will definitely stay again.

Tres bien situé dans le vieux Lille, propre et élégant

Très belle réception avec calme et sérieux. Spectacle luminescence de toute beauté

Séjour pour Affaires Accueil parfait. Situation idéale et environnement très charmant. Facilité de stationnement car parking public à 5min à pieds Je recommande

Really friendly staff, perfect area of Lille with lots of shops and restaurants minutes from the door

Et superfint lille hotel i en af Lilles skønneste bydele, lige ud til en smuk plads med gode cafeer lige i nærheden. Sød betjening og effektivt wifi. En god oplevelse!

Excellent location in the heart of Vieux Lille. Charming hotel with a nice renovated lobby. Small room up the tower - 3 flights of stairs- but a nice view on the back of the cathedral. No coffee or tea in the room. Nice staff and overall a good experience.

Tres bel hotel decore avec gout et confortable. Tres bon accueil et personnel serviable

Lovely hotel in a very beautiful part of Lille. Staff here was so friendly and sooo helpful! Definitely would recommend this hotel to any travelers in France!

Hotel très agréable, chambre comfortable et personnel très avenant et souriant !