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A fine five-star hotel in Hamburg. Absolute favourite - from the spacious lobby to the room and the staff. All was fine.

Super godt hotel, hvor alt bare er i orden.

Lækkert hotel. God morgenmad. Venlige og professionelle ansatte.

Super - perfect staff.

Bra bemötande och toppkvalite på rummen

Vi elsker dette hotel. Vi kommer 1 til 2 gange om året (de sidste 8 år) og vi lægger alle vores penge i hotellets restauranter mv. Vi bruger rigtig, rigtig mange penge på sådan en weekend. Denne gang synes jeg dog at personalet virkede trætte generelt over hele huset - særlig i spa og pool var de ikke så serviceminded. Det undrer mig at man ikke kan se vores historik vi ved indtjekning. Det ville være dejligt med et “velkommen tilbage” og et smil 😊

An iconic hotel in the heart of Hamburg. The location is so centrally located. Located near many attractions, cafés and great restaurants. Also close to the train. The staff are amazingly friendly and super helpful. The hotel has 3 fantastic restaurants. I didn't get a chance to utilize the spa, but I did stop by to take a look and it looked beautiful. The rooms are super spacious and very comfortable. They could use a little refresh, since this is an older hotel, but still quite lovely. I highly recommend this hotel.

Kahvaltıda çeşit biraz azdı. Çalışanlar çok iyi ve güleryüzlü. Odalar çok temizdi özellikle halılar çok temizdi

Wie immer super

Das Hotel war sauber. Das Personal war hilfsbereit. Das Frühstück könnte besser sein. Die Preise waren übertrieben hoch. Ein Glas Wein 15 €. Wir waren sehr oft in 5-Sterne-Hotels, aber die Preise waren nicht so hoch. Wir haben zwei Zimmer gebucht, aber es gab keine Kaffeemaschine in beiden Zimmern. Wir mussten an der Rezeption nachfragen.

Everything was excellent from start to finish! Spa was amazing best massage! Bar were awesome especially their staff Alden. Khan and Michela! We had the best time!

Fik et værelse hvor jeg havde følelsen af at de vidste der var noget galt, bl.a. ingen varme i hårtørrer og toiletter der løb konstant, ikke ligefrem noget der kommer over natten ..

Overall excellent. Only two comments: the breakfast is too expensive for what they provide and the pool should be open later into the night as people often don't have time to go to the pool before 10pm. Otherwise everything about this place was magnificent.

Skøn pool med børneadgang 9-12,15-18

Alles top 👍

Clean room. Super friendly staff we felt like friends not customers it was very nice. Breakfast staff was very friendly the food was good. Only downside is parking garage is alittle steep to get into so a low car might scrape if your not careful

Zimmer sehr sauber. Personal freundlich, hilfsbereit und aufmerksam. Frühstück bietet für jeden eine große Auswahl. Restaurants und Bars absolut empfehlenswert

Virkelig dejligt og pænt værelse, fantastisk morgenmad, dejlig spa-pool og saunaområde og gode produkter på badeværelset.

Fantastisk hotel, vi bor altid der. Super beliggenhed lidt uden for byen men i gåafstand langs Alstern. Klassisk og kvalitet.