I booked the hotel in February due to the proximity to Roger’s Stadium. I called a week before I was arriving in July to check that everything was good. I also called when I was driving the day of. The hotel staff assured that everything was good. When I arrived to the hotel I gave them my last name and Expedia booking number. The front desk said there was no reservation. I showed them my booking and call log. Marqis at the front desk said he would have to wait for a manager to get me a room even though this was already paid for. He was not sure how long it would take to get a room or if I could get my money back. We left and came back a hour later. The room was awful, sink did not drain, and the toilet ran 24/7. There is also no mini fridge, blow dryer, or microwave, which is an inconvenience because the hotel has no food or restaurant to eat at. Marqis at the front desk has horrible customer service skills. I told him for all the inconvenience I would like a day credited. He couldn’t give me the name of the manager or contact information. He was rude and very unprofessional. I would not recommend this hotel to anyone. It was worst than a motel. Save your money and take the metro in if you want convince to the Stadium. For the price I paid, I expected way better. I still have yet to hear back from any manager about my awful experience. I will never go back to this place.