Very nice location Very friendly reception staff

Rekommenderas starkt Fina stora rum . Bra läge och en perfekt frukost. Fräscha råvaror av god kvalitee Serviceminded positiv personal

Great location clise to the old town Good breakfast Good room with lovely newly refurbished shower. Edu was expetionally helpful. Our room was ready early which was brilliant Would stay again

Estimados, Al llegar a la habitación asignada, me encontré con que la ducha no funcionaba. Notifiqué de inmediato a recepción y solicité una solución, pero la respuesta fue que la reparación se realizaría hasta el día siguiente. Esto resulta inaceptable, ya que al hospedarme en un hotel se espera contar con los servicios básicos de descanso y limpieza. Posteriormente, me trasladaron a una habitación más amplia, sin embargo, está ubicada justo debajo del área del buffet de desayuno, lo que genera un nivel de ruido que imposibilita descansar adecuadamente en las mañanas. Agradeceré tomen nota de esta situación y me brinden una solución satisfactoria, ya que estas condiciones afectan directamente mi experiencia como huésped.

Our experience here by far is the best during this trip. Can't say enough good things about this place. We will definitely miss it. Wish we could change plans and just extend our stay. Perhaps next time we will come and stay here again. Can't beat this location. Plus complimentary luggage storage. Other hotels charge for this.

Tudo ótimo só a cama de solteiro que é muito estreita.

Perfekt läge! Hade ett superiorrum ned utsikt mot närmaste torg. Rent och fräscht rum och badrum. Jättesköna sängar! OBS! Extremt lyhört! Varenda steg från boende inrummet ovanför lät otroligt mycket. Stämmer inte att hotellet har parkering, (var noggrann att dubbelkolla när du använder Expedias filter för att få hotell som har parkering) utan vi blev hänvisade till parkeringen från helvetet, Arenal, som ligger 300 meter från hotellet. €20 per natt och hotellet rabattkupong på 10% funkade inte. Inget internet på TV: det gick inte att hitta casta från mobilen. Frukosten är inget att rekommendera.

Great location! Overall the hotel was fine, but I did get stuck on a few minor details. The room didn’t have an iron or enough “closet” space for two people on a three night stay. The shower door was difficult to secure as water seeped out during showers and we had to use the mat more for puddle control. They staff was friendly and accommodating. And we also got a discount for parking in a nearby structure so that was also appreciated.

Increíble la atención del personal. Aupa Athletic! Regresaremos

Friendly staff and great location!

Very good location and staff was great with great recommendations for local food and activity

Underbart hotell mitt i centrum, nära Gamla stan. Rent och fräscht! Vänlig och hjälpsam personal som försåg oss med kartor och kallt citronvatten. Fin frukostbuffé med färsk frukt! Toppen! Passar ensamma damer!

Convenient comfy and friendly staff!

Är så nöjd med detta hotell! Bra läge i gamla stadskärnan. Rent och fräscht, jättefint badrum. Mycket bra frukostbuffé! Kan verkligen rekommendera detta hotell!

albergo molgto carino e personale molto gentile

Perfectly situated historic hotel in the historic part of Bilbao. Absolutely loved it. We'll stay again. It's very conveniently located for our purposes, with a great staff.

Property has nice features with exposed brick and old beams. Central location, but bring your earplugs if you want to sleep. Lovely bathroom but sparse looking bedroom with small paper cups and bathrobes that were too small, and only one size available. Colour scheme in the bedroom of black, white and dark grey curtains makes it all very sombre looking. Breakfast just about adequate with limited variety. Overall, the price we paid was far too much for what we got. Presume one is paying through rhe nose for the location.

Nice hotel, perfectly located for the old town, eating options, transport links and getting about

Quartier bruyant

Nadia at front desk was incredibly kind, helpful, knowledgeable and insightful! She recommended lots of itineraries and great restaurants. Highly recommended.