We were taken to their newer resort per their request and offered a financial amount to stay there. They wanted to showcase their newest hotel I'm assuming. Kadun. It was very nice and modern. Did address a smell in one room and quickly changed us to another. It was very nice and updated.

This is actually a review of Kadun Boutique Hotel which is a sister property of Marina Fiesta and Hacienda Encantada Resort. The confusion and chaos surrounding the winter storm Fern resulted in my departure flights being cancelled and rescheduled for two days. I arrived at Marina Fiesta to find that my reservation had been cancelled due to “no show”. The front desk was very understanding but explained that the Marina Fiesta was now sold out. After some deliberation, they offered me accommodation at their sister property Kadun which was a couple blocks away. The offer included the all inclusive option which I had not purchased in my original reservation. All this sounded great so they transferred me to Kadun which was a brand new property having been opened in Dec 2025. The staff was immediately welcoming and were sincerely attentive my entire stay. The facilities are beautifully appointed and maintained religiously. The restaurant, pool bar, and coffee nook serve at a very high quality and embellish everything with a flair. I was dumbfounded with my luck and had no regrets about not staying at the Marina Fiesta. I would rank Kadun among the best hotels in the area.

Room was clean, staff was accommodating. All inclusive, isnt all inclusive at this resort. The resort doesn’t specify which frozen drinks aren't all inclusive. Same with certain meals and their restaurants. Because restaurants are also open to public, the staff didn’t really provide the best service. In half full restaurants always felt like we were being rushed out. Would not recommend paying for all inclusive, not sure we broke even on the deal.

Everything is great！

We thought we were staying at the Marina Fiesta Resort but we ended up actually booking at the Kadun Hotel is apparently a sister hotel. At first I was a little frustrated, but the Kadun Hotel was very nice, and they gave us a $100 resort credit for the mix-up. We didn't have too much time to stay but we loved the time that we were there. Will definitely come back when we are in town..

Great location. Kind staff. Tons to do. We will be back!

Horrible! Don’t stay here unless you are 70 years old and don’t want any amenities.

Todo muy agradable

We did not get to stay at the Marina Fiesta. They sent us to Kadun Hotel and gave us money back. It was nice but not where we was wanting to stay. We paid for the Marina Fiesta . Everyone was nice and we got to use facilities at Marina Fiesta . It was a 10 min walk to it.

Clean room, very easy friendly and helpful check in, great property will most definetly return

They were not very welcoming. On top of that they lied and said we didn't book all inclusive and we did. They overbooked us and had us stay at their sister resort which didnt have as many amenities. They told other people it was an air-conditioning problem when in fact they overbooked. Just a mess!

It was great! We briefly were sentt to a sister location, but we complained and spent 4 of our 7 nights at the Marina. Rooms were great, location is wonderful and staff were awesome!

I came back to stay there after 29 years because I knew it would still be the best spot on the Marina. It’s beautiful and the staff is nice and the rooms are a gym for the price.

When we arrived Marina Fiesta staff told us we would need to relocate a to another hotel further away from the Marina. They said they had water issues but speaking to others that was moved they given other information. Seems to they over booked. All they offered me and my kids were $200 credit. Never booking this hotel again.

Aunque no pudimos disfrutar de este hotel nos reiniciaron en otro de la misma categoría

Muy amable el personal , buena ubicación , hotel un poco viejo pero las habitaciones son amplias , cómodas y limpias , lo recomiendo

Staff was on the ball and aimed to please.room was well kept quiet and comfortable .Pool and spa area was clean water temperature was perfect. The hotel location was very walkable to Marina and downtown restaurants and shops.

Perfect !

We were shuttled off to a different hotel. That had no balcony, no couch, no fridge, no microwave. We weren’t given a choice. We chose to be at the Marina and got dumped block away. This has been the worst vacation I had ever had. The pool was on the rooftop with a lot of wind and the food was hideous! We went for lunch at the Marina Fiesta and my chef salad was disgusting, I didn’t eat it as the chicken was burnt ! But the sever didn’t care at all and didn’t take it off my bill.

Buen servicio todo limpio