At check in we were told to wait since our room wasn’t ready, even though it was after 15:00. Soon others showed up and got checked in so finally at 15:30 we tried the counter again, this time with another employee and got the key card. So guess the first person forgot about us. I wonder how long we would’ve sat there if we didn’t go to the counter a second time… when we then got to the room an employee locked themselves into our room while we were unpacking . I assume he wasn’t aware we were there so maybe some misalignment among staff. He excused himself and left. The WiFi signal was horrible to be honest. It did not work what so ever. Other than that, it was great. Spacious and clean room, bed and pillows were comfortable .