1.) bugs in washroom 2.) bugs on food and on plates(breakfast buffet) 3.) bed was uncomfortable(over bumpy) 4.) staff service was way to slow

Property is awesome, the private beach is nice. The walk to the beach from the room is lovely. Everything is very well maintained but services need improvement.while Corta’s ia good but itherwise food lacks taste and house keeping needs to improve theor response time and so soes the buggy service.

I really like the rooms, the gardens, the breakfast. The pool was not clean, very “foggy” sadly as on visits before this has been the best part with the pool bar. I hope they do something about it. It’s a bit worn down but I don’t mind that, the lawns, gardens and the whole property is very beutiful. Also not far to go to palolem if you want to see some crowd. Restaurants at dinner time was very empty. Love to come back but the pool really needs to be taken care of regularly.

Reasonable stay but not to the standard promised. Our room was large with sea view (through trees and past golf course) but it was quite dated. Breakfast was very poor; food generally was mediocre and over-priced. Hot and cold jacuzzis in spa were not working (allegedly due to maintenance but no work was being done). Most poor was that one of the four restaurants was not open; we were told that they only open it when they have enough bookings and that it serves the same food as another restaurant (this is not what it says on their website).

Ok but not five star!

Yes

Slitet, stort, för stort. Sköttes inte helt bra, Frukosten var lite stökig och mest asiatisk. Men vissa dagar saknades knivar, andra dagar servetter. När man beställde till bordet kom inte allrid maten. Inga handhanddukar på rummet. Korten till rummen fungerade dåligt. Bra läge på en lugn strand. Hotellet har många aktiviteter. Men man måste gå till nästa strand för att hitta bra och prisvärda matställen. Det är dyrt på hotellet.

Top notch. Cuisine is a little expensive for the quality but you pay for ambience.

This hotel is advertised as 5-star but in reality feels closer to a 3-star property. We arrived late in the evening and received no welcome drink. When we asked to buy a beer, we were told it was too late, and staff appeared confused about whether the bar or restaurant was open. Being told to “run fast” to get a drink before the licence ended was not the level of service expected from a luxury hotel. The room was very outdated and poorly maintained. It felt unclean, with visible dust throughout, mould around the bath and shower, unreliable hot water, and extremely worn towels. Maintenance work was badly done, with paint and sealant marks visible. The minibar was locked, which was inconvenient. The hotel itself is in disrepair, including the swimming pool, which had missing tiles, rotting wood, and cloudy water. There is also a serious crow problem — they swarm the property, bathe in the pool, steal food, make constant noise, and even fly into rooms. Food and dining were another major disappointment. We ate once at Canacona restaurant and did not return due to poor food quality. We also went to Cortaz restaurant. It appeared dirty and poorly organised, with unattended dirty dishes and confused staff, so we avoided eating at the hotel entirely. Although the gardens are beautifully maintained, the private beach lacked basic facilities such as sunbeds and felt disconnected from the hotel. This is more like a 3 star hotel not 5 star at all.

Allt var toppen!

Rena rum, trevlig personal, maten är bra. väldigt fint runt om. Hotellet är lite nedgånget för vad det kostar.

It’s very good experience

Not so good. Breakfast spread was average.

Not as clean as expected. Billing experience was terrible. They admitted inaccurate charges and returned 11K in cash, but that took a lot of waiting. Not only one, all three rooms were charged extra knowingly, seems like a regualar practice.

It was a nice getawayy

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Management booked a movie shoot while we were there. They were given access to all the facilities - including the pool - which were blocked from the guests. Such poor planning at the expense of guests.

Amazing staff! Quite and peaceful property.

Grand hotel, grand experience even when it was offseason with facelift construction was ON. Traditional Indian architecture and experience

Spacious and high ceiling rooms, clean and well maintained property and good ambiance. Entry point to the beach needs improvement