Tout était parfait, de l’accueil à la chambre en passant par le bar

Un incontournable à Québec.

Lovely comfortable hotel. Great room. Friendly, helpful staff. Restaurant is fabulous.

Clean hotel, great location!

The staff was lovely, room clean and well appointed with a view of the river and little balcony. I liked the heated floors in the bathroom and my husband loved the bath tub. As a tea drinker, I also appreciated a separate tea kettle so the tea water doesn’t taste of coffee Location was excellent

We visited Quebec City for a family winter vacation and had an amazing stay at this hotel, which certainly added to our overall experience. The rooms were very comfortable and clean, the gym and sauna of very high quality and the service was truly exceptional. The concierge was genuinely helpful when we needed to book a round trip ride a remote destination. The buffet breakfast in the morning is the best there is. We highly recommend this hotel and hope to come back!

Very clean room and very good service

Nice hotel clean and updated Super cute

Lovely old character hotel with wonderful staff

No warning on hotel website of construction noise that starts at 8 am during the week.

Unsecured network although front desk kept insisting it was secure. Archaic tvs in the room. $40 for a drink in the bar. I have never paid $40 for a drink anywhere in Europe nor the US. Even the Fairmont charges $32 for that same drink but there is a view and service. Unacceptable. It’s too bad because the rooms are comfortable so charging those kind of bar prices makes the whole experience a negative. Technology in this day and age should match the prices of the hotel.

Perfect size, well appointed

Impeccable !

Location is great. Service was outstanding.

Overall excellent staff, location and service

Beautiful place. Great service. Absolutely gorgeous restaurant. Nice littke treat on arrival. Treat on departure. Had our car washed by the valet! Brunch was fabulous

So noisy due to renovation. Constant drilling and hammering noise except at night. I wish they let me know there was a renovation going on so I could have booked a room elsewhere.

Extremely Friendly & Helpful Staff! Very Clean Rooms. Wonderful in hotel bar called Artifact - great service and excellent food Spa was phenomenal - dry spa, yoga room, exercise room, very peaceful & calming atmosphere

La ubicación. @- mejor de el lugar y el desayuno Y atención inmejorable

Courteous helpful staff. Great location !