chambre propre literie hyper confortable personne agréable petit déjeuné varié ligne 133 devant hôtel pour aller à grand via ou callao en 35min

Perfect service

Muy cómodo y amplio, suites impecables y el front desk el mejor !

Excelente atendimento

Excellent Experience

The facility is very nice overall and the room was nice and large. The staff were very friendly. Property is nice but a little dated. The location of the hotel far from central Madrid to walk but only a 10-15min taxi ride.

Nice hotel. Enjoyed our stay.

Una gran opción para pasar unos días tranquilo en Madrid.

Excelente servicio El personal muy amable , nos sentimos como en casa cada vez que estamos ahí

El personal es extraordinario, siempre amables y dispuestos a ayudar.

Kind and helpful staff. Great breakfast.

Como siempre servicio excelente. Como en mi casa

Incredible hotel with all services and comfort you would expect!! Clean, big rooms, high comfort and service!

Well appointed in every way — with great access to the Metro.

Great hotel with AC, clean, friendly staff and great service. Convenient location with access to public transportation and free parking.

Muy buen servicio y personal muy amable, especialmente Flor de recepción. Volveremos pronto!

A little bit of a disappointing stay. I arrived very late due to a delayed flight, but although there was no queue at hotel reception, it was very slow to check in, and i was very tired. In addition to the above, the hotel and room is not 5 star standard, it was very dated and not very upmarket in its style and decor. In my room there was tea and coffee and a kettle, but no milk. When i asked the room service for milk to make my morning coffee, they tried to charge me €5.00! It would have been cheaper to just buy a cup of coffee! Its very poor standard not to provide the small sachets of milk for the room in a 5 star hotel! It is even worse to try to charge a guest €5.00 for milk for 1 coffee! Very shocking and below 5 star standard. Lastly, i booked 2 night stay, with breakfast for 1 morning. But my itinerary changed, and i was not able to have breakfast on the first morning, so i asked reception if i could take breakfast the following morning instead, but they refused! Once again, not a good experience and not 5 star service. On a positive note, the bed was very comfortable and the room and bathroom are very spacious.

A little bit of a disappointing stay. I arrived very late due to a delayed flight, but although there was no queue at hotel reception, it was very slow to check in, and i was very tired. In addition to the above, the hotel and room is not 5 star standard, it was very dated and not very upmarket in its style and decor. In my room there was tea and coffee and a kettle, but no milk. When i asked the room service for milk to make my morning coffee, they tried to charge me €5.00! It would have been cheaper to just buy a cup of coffee! Its very poor standard not to provide the small sachets of milk for the room in a 5 star hotel! It is even worse to try to charge a guest €5.00 for milk for 1 coffee! Very shocking and below 5 star standard. Lastly, i booked 2 night stay, with breakfast for 1 morning. But my itinerary changed, and i was not able to have breakfast on the first morning, so i asked reception if i could take breakfast the following morning instead, but they refused! Once again, not a good experience and not 5 star service. On a positive note, the bed was very comfortable and the room and bathroom are very spacious.

Nice