O quarto estava limpo a equipe é muito atenciosa tudo ocorreu muito bem

Great location to the train, the park and other attractions. This is a good place if you’re solo travel who doesn’t mind constant construction and rebuilding through the night and occasional “wet cement” floors you get to maneuver around (I have pictures). Perfect if you didn’t bring your “nice” clothing on vacation. Also, there’s no full mirror so strictly head shots. The bathroom it’s extremely cramped but the overhead shower is nice. The elevator takes a full business day to get to your room (when it’s working) The couch and chair were filthy! Only used them to hold luggage. And there’s not more than one narrow closet to hold your clothing. Again, livable for a solo traveler. Awful if you bring a partner (which I brought my gf) In all, I wouldn’t have booked this unit if I knew they were doing renovations. I was only notified a week before our attendance. I regret it.

Hotellissa oli remontti pahasti kesken vierailumme aikana. Majoitusta vain ylimmän kerroksen huoneissa, jotka oli todennäköisesti juuri saatu valmiiksi. Huone oli rakennuspölyssä. Yövyimme 3 yötä mutta emme saaneet kunnollista siivousta koko aikana. Kerran pyysimme ja saimme sängynpetauksen ja roskien tyhjennyksen. Alakerran "vastaanotossa" oli pari kohteliasta poikaa, muuten henkilökunta olin tympeää eikä edes tervehtinyt. Taisimme olla "tiellä". Plussana hyvät unet kun oli hiljaista yöllä.

Not so good. Lots of problems. The renovation, nothing to eat or drink inside the room. They didnt even put a single water inside the room. Slow elevator, and lots of things

The staff was kind and polite. The location was convenient and close to a sandwich shop and a 6 minute walk from a major town square with tram access. However, the property advertises “designer toiletries” but in actuality it’s just a bottle of dollar store body wash and I actually had to request it as there was no soap at all in my room. The radiator was inefficient and ineffective; it took about 4 hours to warm up my tiny little single twin bed room. The hot water didn’t work at all for a day and a half and no one told me until I asked about it. The “laptop compatible safe” is the size of my hand. No way to even fit a tablet in there- nothing larger than a phone and a passport would fit in that little safe. The room was spotlessly clean, but it was more on par with hostel level not a boutique hotel level - which is fine for me as a budget conscious traveler, but they should advertise it as such… Oh, there was also a group of young people having some sort of very long, very loud party one evening (not a weekend) …. Around 11PM the guest in the room next to mine started yelling at them out the window to quiet down, but they ignored him. I would recommend this place to solo travelers looking for a reasonably priced room with a private bathroom, but do not expect “boutique” quality. Expect more of a hostel level experience..

Clean, renovated room with single bed. Location only a few blocks from Leidensplein and 397 to/from airport. Under going improvements so some noise during the day but not too loud. There is an elevator, but you must call it to your floor with the button and then once inside, wait for the inside door panels to close THEN select your floor. Then upon exit, inside door panels will open and then open door. 0 is ground. Staff very helpful and responsive to hotels.com messages through app. Upon arrival at 12pm, I was able to pay an early check-in fee which it was worth it for me as I flew from the US and did not sleep on the plane. Also, they offered upon availability to pay €10 per hour for late checkout, which I also took advantage of for one hour to leave at noon instead of 11 AM. It was convenient as they took it from the €50 deposit at check-in. Note that on the auto response I received from Hotels.com when I made the reservation that it was a cash deposit which it is not, it’s ran through a credit card. Unfortunately, I had gone and took out euros that I did not use.

Zimmer an sich sauber aber die Matratze war eke….. Personal war sehr nett und informativ. Lage sehr gut

Schone kamer en vriendelijk personeel

We were given a dirty room (photos provided to reception) but then not offered an upgrade as a gesture of goodwill.

Genel olarak çok hijyenik bir oda beklemeyin ancak tuvaleti ve banyosu temiz sayılır diyebilirim. Bunun haricinde çalışanlar çok tatlı ve güler yüzlülerdi.

mi è piaciuta la gentilezza e la cordialità del personale

A equipe foi gentil e correspondeu as expectativas.

Great hotel, great staff!! Rooms are always immaculate and makes for a real good stay.

Isso

Door handle fell. Very loud. Bad coffee. Paint scraping off, etc

De kamer was ok, alles was proper. Perfecte locatie!

propreté pas au top , 2 lit simple collés donc gros trou au milieu du lit et un des deux plus haut que l’autre. Pas de tapis de douche

Great location for museums canal boat tours, lots of restaurant options all within walking distance

La chambre n’est pas très propre, poussière partout et draps avec des taches et jaunis. De plus l’hôtel est très bruyant.

It was a fabulous stay and good value for money. The staff were excellent and responded when i ask questions online instantly, so helpful, i can't fault that. I had the best sleeps in a long time and was perfectly central enough to get around without being 'too' central if you know what i mean. Would definately recommend it and stay there again. Thanks