Check in was at 3pm, twice we approached the desk to be told that the room wasn’t ready. The last time we approached they told us it still wasn’t ready and to take a seat Which we did and would give as a complimentary drink for the wait. We eventually Got our keys at 4.45pm It was a good job we hadn’t got any early Reservations booked other we would be in a right mess!

Room was clean, check in and out was smooth and friendly. Lovely hotel, would reccommend

Nice room however i got this room before qhen i paid for a deluxe double it isn't deluxe Also the waiter not sure if he's italian very rude and miserable

The staff at every contact were courteous, professional and friendly. The room, was spotless.

Room nice and clean bath superb unfortunately in my room i was kept awake buy a flood ligjt outside the window all night and also was stale water in the kettle

Lovely staff, very clean, given wrong size room, TV problems. Good food.

Clean and comfortable, friendly staff, plenty of onsite parking

Lovely hotel and setting

Lovely venue with nice rooms. Heating was off during the day. Very helpful staff

Excellent service yet again.

Clean and tidy room, good shower. Very friendly staff.

Felt very welcome on arrival. Great facilities. Good pub in the hotel

Very helpful and friendly reception staff as were the staff in the breakfast room. Even the cleaners said good morning Clean room Lovely grounds from what we could see due to inclement weather. Will reccomend to friends

The stay was fabulous I cannot fault it it all Room Amazing Super comfy

Easy parking, brasserie food was really good, I had the small plates. Stayed on business room which was spacious and comfortable.

A bitter sweet stay. All the usual amenities, lovely clean room, nice evening meal, easy free parking, with the highlight being greeted by the delightful Nevada. The sad ending was to find that this is her last week. She has been a real credit to the hotel, and I wish her well in wherever her career path takes her next.

Lovely room with comfortable bed. Great atmosphere and the staff are very friendly, particularly those serving breakfast. Substantial grounds and plenty of place to park. I can hardly believe it used to be a Ladies’ Hall of Residence when I was a student at Leeds. Lucky ladies!

Staff were so helpful and friendly. Our car broke down but while we waited for RAC we sat in reception and they supplied us with coffee.

The room was clean, glad it included a smart tv, so could mirror my device. The layout of the room was odd. Also, the double bed was basically 2 singles joined together which was uncomfortable to sleep on. Staff however were very nice, really good location

Warm, smart room decor, big breakfast, good david lloyd centre gym access