Super complacida con las atenciones, instalaciones, y servicio que me ofrece este Hotel. Son ya varios años hospedandome aqui. Super recomendado. Excelente opcion para quedarse si buscar vivir la verdadera experiencia de la 5ta Ave. De Playa del Carmen.

Excelente

La limpieza y la ubicación

Muy bueno en la ubicación, el personal estuvo bueno con algunos detalles pero en general bien

Bien

La habitación muy bien, muy limpia y muy cómoda, no sé escucha ruido de los bares que están a un lado, el personal muy amable.

It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean

Staff were all kind and helpful. The hotel is kept very clean.

I will give your hotel the worse review ever. I have pictures and have videos of the sub- par level of quality and sanitary your hotel is. The make-shift-broken latch/key lock on the rooms -making it unsafe for any guests. The dirty pool you claim be be luxurious is gross asf. The fowl smell of sewer that Eminates from the drains inside the rooms. I will let every guest know this is a scam property and not to book here. On all platforms. Yous are thieves.

Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course.

La habitación buena. La atención del personal excelente.

staff was courteous.

Muy buena atención al cliente

Location is amazing if you dont want to hear night life please dont stay here! It did not bother my family at all we enjoyed it lol. Room smelled like poop the entire time we were there Im not sure if it was just my room but I definitely think they have a plumbing issue. You're not aloud to flush tissue. Also they do not offer wash clothes which I thought was weird they only have drying towels and medium hand towels. They must check your room at check out so plan for extra time when leaving. Pool was dirty. On our last day leaving the power went out in our room walking out the door. They dont have blankets or fitted sheets for the bed so the mattress was exposed because the flat sheet kept sliding off the bed. We made it work we weren't in the room much but these are things I wish I knew before booking. I am black and I felt extremely safe police presence was everywhere. Hope this help someone

En general todo muy bien! Pero no tiene estacionamiento interior para carros grandes y camionetas! Las habitaciones muy limpias al igual que los baños, está muy bien ubicado, solo por las noches se escucha la música de los antros de la quinta avenida.

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El hotel lindo, la atencion exelente y las habitasiones limpias.

Nice staff. The hotel really needs an upgrade.. Rust everywhere and chalk in the shower. The showerdrain was clogged, but they fixed it. Cleaning was not so good either, black long hairs in the corners on the floor and in the bed. Very noisy neighbourhood (our mistake for not checking this). But it is in the middle of 3 bars. The pool area is not recommended, the pictures in the add is totally mistaken. Dirty pool and filled with chalk around the whole pool. The poolshower is also disgusting. Nice hotel front area and reception, but that was it.

Estaban muy húmedas las habitaciones, por lo menos olía a humedad. Todo lo demás muy bien la ubicación, las sábanas limpias, toallas limpias, habitación limpia.

Todo bien solo llegaba a dormir