Toilet had dried pee all over it. Only one roll of toilet paper. Sheets didn’t look very clean. No toiletries. No wash rags. Only one towel. One employee told me the next employee could book my transportation to the airport. The next one said he couldn’t do it. When he did book it, he booked it for 4:15pm instead of 415am!

Great stay at a 15th century hotel building ! I especially enjoyed the hospitality from the front desk lady . I don’t remember her name but she is from the Ukraine . She was very sweet and kind .

Charming hotel, suited us perfectly!

A really lovely home away from home with very comfortable rooms.

Woke up twice in the night. The phone called and some people were making a lot of ruckus in the hallway. Had been looking forward to getting some sleep. Otherwise it is fine but sterile.

Bra läge, trevligt rum och bra personal.

Upon arrival , the ambiance was positive: traditional Czech house from last two centuries, high ceiling and cool interior , a nice refuge from late afternoon summer heat. But room lacked face towels, no telephone for calling reception and standing shower stall small even for an average person. Bed and sofa n pillows comfortable though. Receptionist seemed mostly bored and gruff. Breakfast service was very late starting at 8am. Ok if you are not on business n in a hurry. Breakfast spread quite good though. Visited a friend staying at DESIGN HOTEL NERUDOVA further up the street. Such a contrast in terms of colours on the walls, and staff always warm and helpful. And it was a full service cafe!

Overall a nice stay and room. However the room was cold and one day at breakfeast both coffeemachines did not work. The staff was always helpfull.

Bästa läge till centrala Prag, 300m från Karlov bron, super rent och tyst, trevlig personal, bra frukost, alltså 10 av 10.

This was a nice place to stay, it does have many stairs and it is on a steep street, but the location to see the Palace and St. Vitus Cathedral was perfect, you can see it from the hotel and you can hear the church bells.

Excelente muy amable el personal, y tiene muy cerca la estación del metro

Great Location for tourists

Buen hotel ubicado en el centro , pero no hablan bien el inglés

Not all rooms are elevator accessible! No one to assist getting luggage upstairs. Even though ground floor or elevator accessible room was requested.

Room was very nice and good location. It was just 4 flights of stairs to get to the room, so a bit tedious going up and down. Garden at the back was nice to relax at the end of the day.

Good

移動手段に間に合わなくて、急遽、宿泊しました。カレル城を中心に観光するには良い場所です。帰国時に、シェアサービスを使いましたが、同日、マラソンのために非常に遅れたため、フロントに相談しましたが、ほとんど役にたたず、非常に焦りました。

Hôtel très agréable , gros bémol pour le petit déjeuner que ce soit l heure (8-9h !!!!) et sa qualité ( peu de choix ).

Delightful reception staff. Beautifully renovated mediaval building with some unique art pieces. To get to upper floors was a bit tedious with need to take two different elevators Breakfast had limited fresh fruit selections. As we stayed for 11 days,we have noticed some days were mediocre, depending on number of guests. Excellent location.

Hôtel très propre, idéalement placé pour visiter Prague à pied et en bus, personnel et accueil très sympa !