The only positive thing was the friendliness and helpfulness of the staff. Without them, that place would crumble into the ground. I've never seen such a filthy hotel, let alone a 4 star hotel and my "luxury" room, which i sent a video of to my son, he said it was a "Crack shack". I think that explains it all. I'm still in total shock, not 1 plant in the lobby, room, picture on the wall, the apartments next to and the view from my terrace were the ghetto of the area for sure.