การให้คะแนนและบทวิจารณ์โดยรวม The Alan

Recommended

Very cool hotel. Staff were great. Breakfast was very tasty. Rooms were very comfortable. Will be coming back

The gem of this hotel is the staff. Service was exceptional in all areas. We had a few issues with the room. The safe did not work and water was cold but these were immediately rectified. Staff in all departments were so friendly and professional. The only thing that would stop me going back to this hotel is the noise from the adjoining rooms. The walls are paper thin and we could hear next doors conversation and music. Fortunately we were lucky that this only happened for a few hours on the first day as they appeared to be out for most of the stay but would not return again for this reason. Sorry.

The Alan var sikkert hipt og trendy for 15 år siden, men er det ikke i dag. Slitasjen begynner å merkes, og merkes mye bedre på hotell som satser på rene flater og minimalisme. Rommene, uten noen form for dekor, fremstår som kliniske og kalde. Det var også irriterende at da vi ankom kl. 16:30, var rommet vårt ennå ikke klargjort, så vi måtte vente. I tillegg fungerte ikke kjøleskapet på rommet, og ble heller aldri byttet ut. Flere slike detaljer som vitner om et hotell på vei ned. Men hotellet ligger veldig sentralt, og personalet er hyggelig.

There was a significant delay on my breakfast arriving, i had only ordered advado on toast, it came with an egg. Which i hasn't asked for ( i have allergy), ended up leaving it as running late

I enjoyed my stay the room was ok Mirror was slightly broken in bathroom the hand held shower sprayed water out the bottom all over and the heating/aircon was really loud other than that it was nice I don’t think I would return

Really nice stay and great location. Rooms need a bit a TLC looked a bit tired and dingy

Really nice hotel central to many amazing food and shopping options in Manchester. We actually ended up ordering room service and getting some drinks at the bar which was a great night and got to enjoy the bar hotel and people watching. Will stay again :)

Go to hotel when staying in the city. Great location. Like the style of the rooms. King bed is super comfy and black out curtains are great! Con: Expensive bar for nightcap!

Lovely contemporary urban style hotel. Room was very comfortable, stylish bathroom. Good breakfast. Relaxing vibe.

excellent fresh cooked breakfast after a quiet night in a comfy room

Excellent hotel. Kind staff

Grei standard og service. Veldig bra beliggenhet. Kort gangavstand til det meste og like i nærheten av sentral trikkestopp

This hotel is in the center of the city. You can go interesting places on foot.

super friendly staff who constantly check in on how your stay is and was helpful at all times, especially later on at night. Great location very close to centre and near all shops - like a 5 min walk if that

Great location. Good location and atmosphere.

There’s was no hot water in the shower and no plug next to bed. No tea or coffee in room for the price I expected more for the price

Amazing building, lovely large comfortable bed, and excellent breakfast, but quite a few small details took the edge off the quality of our stay, probably trivial and we wouldn't mention them but considering the premium paid for the room, we expected better… The room wasn't that well sound proofed — coughs heard from the room next door. The keycard, which are obviously reused, was visibly greasy and dirty. Surely they should be cleaned between use? None of the BBC channels worked on the TV (blamed on the weather!), but we did get complementary beers in way of compensation. Thank you. Finally, the toilet paper was a bit on the cheap side: it's all in the detail!

Upon our arrival, the welcome felt irreverent, and the wait to get our keys much longer, with long awkward silence...when we finally did get our room number and key, we opened the door to a room that stunk and was not yet cleaned, though our arrival was well after 5 pm. Apologies were made, but the damage of first impression felt done. This being said, the hostess kindly offered us free drinks at the bar. When the room was cleaned after about a half hour, we entered to find that it still smelled quite putrid - the moldy shower curtain or old urine smell in the grout?; very dirty rug and just a general sense of discomfort in the room. Breakfast was lovely, and the waitstaff very kind. We will however choose not to return there should we ever be in Manchester again.

Wonderful first stay, such a beautiful hotel, great staff will certainly be my no.1 spot for Manchester in the future!