Room was clean, staff polite and efficient, Good breakfast. One slight problem some sort of alam kept going off intermittentily thorughought the night not very loud but noticable.

Worst hotel ever

Room for the first night, the heating was not working and a draft coming into the room from the window. Got moved into a different room for the remainder of the stay but the heating still didn’t work. That along with the lift not working from the first floor causing us to carry luggage up each day. Staff were great, but the overall experience of the stay left a lot to be desired.

Spacious room with all you need

Nice hotel. good location for Wales Millennium centre. Very noisy teenagers running up and down the corridor, shouting and at 12.30 a.m also adults out in the corridor at 4.30 a.m talking loudly and laughing Very poor night sleep.

Clean spacious room, Good breakfast. Would definitely use again. Great location to access Cardiff bay

lovely room quick check in

Really lovely staff.

Lovely room, comfortable bed friendly and efficient staff

The stuff were respectful. The room was nice and spacious. Good service for a good price

Very nice hotel.

Everything we needed. Easy parking, simple check in process, friendly staff, clean room. All great.

Rude staff as soon as we arrived. The works opposite had a train running all night with sirens going so we had no sleep at all. If we had known there were works there we would never have stayed

This was our second stay at this hotel. It's clean, comfortable and the staff are friendly. The free parking is a plus and it's not far from the bars and restaurants in Cardiff Bay.

Great staff

Clean room, good value as includes parking. Walkable distance to restaurants in Cardiff bay making this hotel very convenient.

Dean at reception has a unprofessional attitude.

Great room, great location and excellent staff👍

Nice room. Awful TV. The TVs really need upgrading. Lovely shower. Polite staff. Not as bubbly and friendly as usual but still efficient.

Best few nights sleep in ages. Beds were so comfortable and the blackout curtains were so good. Room was spotless and roomy. Lovely soft towels which were changed daily if you wanted. Staff were friendly from check in to check out.