Amazing view of the ocean and sunset from our room!

Extraordinarily beautifully appointed.

I cannot say enough great things about this hotel. The staff the views the food, everything is five star in first class and I highly recommend it!

Amazing and forgetful

Everything was perfect.

The property is gorgeous, the views are amazing. But: Our sheets had a red stain, it seems like blood. The restaurant is way too expensive, and I'm not saying this blindly, you can tell the food quality is below average. (We are locals, we know what you can buy and how much it costs). We got bread during our lunch, they gave us toasts, and clearly from the day before or who knows when. We order a hamburger and a pita, the bread wasn't totally fresh. The oil used for the French fries was cheap smelly oil, a nightmare for the stomach. We got sick. We order a couple of Aperol Spritz (priced at $24 each, not even in Europe), the proportions and the mix were totally wrong, it was almost all prosecco and was missing enough Aperol. I know this because I make my own drinks, and my best friend is freaking good at it, so we've been studying the recipe for over a year. When I told the waiter about it, he asked me what's wrong, I tried to explain, and when I told him it wasn't properly mixed, he replied back, saying that was normal because of the liquor density... I came out rude saying I wasn't going to argue with him about how to do it, that we wanted a new drink. He insisted on knowing what was wrong or he was going to be charged for it. So that tells me that restaurant is poorly managed, I told him if that was the case then I'll pay them, but he said it was fine, that he already talked to his boss. The restaurant killed it for us, not planning on going back.

Clean room -Ocean view Splendid hotel

The rooms are pretty dirty and old. But outside of that, everything else on the property is beautiful.

It's a beautiful hotel. Not a lot to do at the hotel. It was the slow season. Beautiful pool. The staff was very friendly and accommodating when we found a huge spider and some bugs in our first room. They upgraded us to a villa, no extra charge.

Excelente

The quality of the service has dramatically decrease. The staff at the receptions are not locals and their knowledge of the hospitality world is null, this was the worst check in and check out process. Not long ago, this was one of the best boutique hotels in Puntarenas. The place is beautiful, the staff seems they don’t care their job. The restaurant is expensive and they are not willing to make small changes in the menu even if the price is 4x what you will pay on average in any other place. Enjoy the view, don’t expect a good treatment from their staff.

property is amazing. Yet staff are arrogant.

The most amazing hotel we’ve stayed at

Beautiful setting and spectacular view from our room. The pool is beautiful! The beach is nice, but access to the water is a bit challenging. The service in the restaurant is a bit slow, but not a huge deal, considering the view. All of the food was excellent, as were the cocktails

Horrible service

Excellent place to stay, will definitely go back. Beautiful property and so many amazing views.

It is one of the most beautiful and romantic spots in Costa Rica. The stunning views are legendary. But there is a lot of stairs and incline, so be prepared. But don’t miss this beautiful place.

I booked this room based on the amazing review but I overall had a mixed experience ! Positive- the good part of this property is the location, it’s very near Jaco beach and around bunch of restaurants . The views from the room and restaurant is amazing and you would really njoy the sunsets . We also loved the architecture it was really nice, the lobby, room decor and the terrace. The room cleaning staff was meticulous and made nice cute design of towels each day for us. Negative- 1. It seems we arrived during a wedding event . I would expect a 4 star hotel to plan accordingly . However we had to park quite far from the reception as the parking was full . Note we were not super late to check in we had arrived, around 4 pm. Secondly we were told they could sit us for dinner only after 8 pm due to the wedding . We had booked months in advance they should have planned better. 2. During dinner we were told that there is nothing vegetarian except 1 salad. In today’s date for a 4 star property not having any vegetarian option was really disappointing. The person who took the order also did not offer anything like a pasta with no meat or something. We are global travelers and in our experience, such restaurants ( where there is nothing vegetarian ) - generally they offer to cook the same dish but without meat, here they did nothing ! Very disappointing ! We ended up getting good food from Jaco which was cheaper :) 3. Maintenance of the property is poor - while the architecture is

A slice of heaven: the beautiful beach, the infinity pool, the fabulous food and cocktails, the spectacular views! I loved it all!

El lugar es súper bonito.