การให้คะแนนและบทวิจารณ์โดยรวม Homm Souvannaphoum Luang Prabang, part of Banyan Group

-Great location--slightly further out from the night market area but absolutely walkable. -Staff is SUPER pleasant and friendly. But service/communication could definitely improves. Common bathroom amenities are not regularly refurnished during our 3-night stay which is strange for a hotel of this class. When we called the front desk to ask, the staff would be very attentive and seemingly understood our request but we ended up with a housekeeper knocking on our door and asking us to repeat the request (this happened every time we called down.) Similar situation at breakfast. We order 2 egg dishes (normal) with a specific notice that we are VERY tight on time. The staff seemingly understood to hurry our orders. Then only one egg order came and a different staff asked us to repeat the second order because the relayed instruction to the kitchen was not clear. All that with smiles!! So much for being in a hurry... -Our overall stay was pleasant, though we did not spend too much time at the hotel. But certainly the service is not 5 or even 4 stars. Great smiles are not equal to good service.

อยู่ใจกลางเมืองเก่าหลวงพระบาง มีความสะดวกสบายครบถ้วน พนักงานทุกคนดีมาก หากมีโอกาสจะกลับไปพักอีกแน่นอน

前回もお世話になったホテルでスタッフが親切で朝ごはんも美味しいです。

This is an excellent hotel dedicated to keeping Luang Prabang sustainable. The staff is friendly and very helpful. I would highly recommend this hotel as a wonderful place to stay and there’s a great pool !

Our room was very comfortable and well air conditioned. All the hotel staff were wonderful and most helpful. We highly recommend this hotel.

Very friendly staff.

We started our two week trip travelling through Lao, Cambodia, and Viet Nam at Angsana Maison Souvannaphoum and this is the hotel that gave us the most special memories. It was a little oasis at the end of a main street in Luang Prabang -- easy walking distance to temples, restaurants, markets, and the river, but was peaceful and beautiful. As far as we were concerned everything was perfect from the wonderful room with a generous balcony to the beautiful fabric artwork on the walls to the pool area sanctuary. Our highlights, though, were the staff -- so welcoming, helpful, and knowledgable -- and the restaurant where we ate every night because it felt like home. If it weren't a 20hour plane ride away, we'd visit more often.

Great hotel. Good customer service. Needs a gym facility.

Very pleasant, attentive stay. Everyone was extremely helpful and obliging. Dining room was good with excellent service, cuisine satisfactory. Mostly Lao food. Reception optimal in all ways. Would stay on here again

Beautiful and serene hotel in a quiet setting but just a 10-minute walk to the main part of town. Gorgeous guest rooms well-kept by an excellent cleaning staff. Our room had a lovely balcony overlooking the garden. The hotel staff is very welcoming. Daily breakfast buffet by the pool was always a treat.This is our third stay at this hotel and we will be back!

We have stayed here for three visits to Luang Prabang and would never stay anywhere else! The hotel is serene, welcoming, with a wonderful staff and fragrant gardens. It is only a pleasant 10-minute walk to the heart of Luang Prabang (or you could ride by tuk-tuk, since one always seems to be available outside the hotel). Very comfortable room with a balcony overlooking the garden, lovely open-air dining and breakfast room by the pool.Everything on the property is kept spotless.

Considering the difficult time with the Covid19 Pandemie around the world we were very positive surprised of the warming and charming welcoming received from the hotel staff at our arrival. The hotel summit a little feeling like life has been in the past during French Indochina times. The hotel personnel were very nice and always tried to make our stay as comfortable as possible. We had a very pleasant time in Luang Prabang and the holtel. Looking forward to come back for a visit again.

great service and location, comfortable, very clean, decent breakfast.

Would highly recommend

大変快適で行き届いたサービスでした。 WiFi が弱かったですが、それが気にならないぐらいよいホテルです。

Staying in a Prince's residence is really quite unique, as is a 24 room boutique hotel with the quantity and quality of staff.

Fint lite hotell med god personlig service. Husene var boligen til tidligere prins. Fint bassengområde. Hyggelig balkong utenfor rommene. Badene er små og toalett veldig lav. Kort vei til Royal Palace og templene.

Excellent location on the Main Street of town. Friendly and welcoming staff. Lovely hotel.

We liked the traditional, classy building, in the middle of lush vegetation and the attention of the staff. The rooms are a little to small, there are no electric socker in the bathroom and the breakfast is somewhat poor ( exception the last of 3 days,when there were more options) for the daily rate payed.

Warm, friendly and helpful staff. Great property well located.