The hotel and grounds are beautiful.
My first room was exceedingly average - aging decor, smell of ?old cigarettes lingering, some mould in shower. I reported in the morning that there was an issue with the shower water going hot and cold, reception staff were really helpful in upgrading my room which was much better.
However, there were ongoing issues with shower also in new room not being very hot - I must have made seven phone calls in total to reception.