The room looked tired, the dresser between the beds had 2 drawers which came off their runners when I opened them & wouldn't go back on. The lower right corner also was separated from the main body of the unit. I informed both receptionists who were on duty, one showed concern while the other didn't. No phone in the room, 2 plugs, 1 had the plug for the t.v, the other by the bed. T.v remote, no backing covering the batteries. Fire exit leading from the entrance on the right before getting to the 1st floor had a bolt ensuring the door remained firmly closed, was a concern. Window outside room 206 had no latch & was open which is also a safety concern.

The hot water boiler was not working the night we stayed, so we didn't have access to hot water; however, the rooms were clean and the beds were comfortable. The staff were very friendly and helpful and requested that our overall bill be reduced due to the inconvenience. We appreciated their help and were grateful for the good customer service.

The room was nice cosy,clean and warm. There was a small problem with the bedside light which i reported and it was dealt with very quickly. I would stay again.

We stayed at the Queens hotel for six nights over music festival weekend. We found the hotel comfortable and unbelievably convenient to all of the venues. The staff were friendly and the room was clean. Not a fancy or particularly luxurious room, a fine stay and we'd be happy to stay here again.

Clean room. You have to walk through a cafe to use the elevator. Awkward pushing suitcases through while people are enjoying their coffee, etc. Tv kept not working. Water wouldn’t get hot. Luke warm at best. Couldn’t adjust heat in the room. Had to ask staff. Staff were very kind though. Very welcoming.

Very convenient location for exploring Ennis.

Candy on the ground in the room when we entered, in the middle of room. Staff were a mix of polite and not helpful. Price and location are unbeatable, however music until 3am on Sunday, and other guests being treated poorly was a let down.

Really nice staff, easy to check in and out. Id just come from a hostel si everything felt extra luxurious

The cafe was very good. The restaurant was better than average. BE AWARE, though. The bar can be EAR SPLITTING LOUD on Fri or Sat nights. LOUD music and crowd. It sounded the the gates of H3LL had opened up below us, and it didn’t end until 2:30 AM.

Was adequate for a quick trip, hotel was central but bear in mind on the weekend it is very loud to about 2am, room was clean.

The staff were all amazing, so helpful and friendly. Just the rooms were a bit dark, no center ceiling light and the plastic cups for hot tea & coffee could have been ceramic.

Functional for a quick stay but it’s very old and rundown

Good enough for a one night stay, but if you are someone who likes to read before going to sleep ... bring a torch! Even with all lights turned on in the room I couldn't see the words on the page of the book I'd brought with me to read. It's one thing to have low lights in a room, it's altogether something else when the lights are so low as to be positively dim! And the shower tray had seen better days. I guess overall I'd describe this hotel as basic, but not exactly welcoming.

Very helpful friendly staff

The room was noisy and no light by the beds, just overhead lighting

We loved the history of the property and the restaurants in he hotel.

The bed was nice and comfortable, but that was about it, the furniture in the room old and wobbly, bathroom tiny, room very dark. Checking in they took a €150 off the card saying it was the weekend, and if the room had no damage we would get it back in our account in a few days. By the way we're pensioners and down for a funeral.

Nice stay

A lovely old-fashioned building, with comfy beds.

The Hotel is situated just on the edge of a shopping area. Convenient pay to park located across the street. It is somewhat confusing to enter, as the lobby is on the second floor above a coffee shop. There is no in room air conditioning.