การให้คะแนนและบทวิจารณ์โดยรวม Vila Gale Cerro Alagoa Hotel

Ok hotel in good location for the old town. Have stayed here before and definitely needs a revamp it looks tired. The breakfast was not great with basic items not being restocked and staff seemed uninterested.Management really need to get a grip of the problems there. Around the pool the sun beds are well past there best and need replacing and food and beverage prices are crazy high 4euro for a small water 5euro for a coke 6euro for a local beer. Would rate this hotel as no more than a 3 star and would no longer stay here.

Väldigt högljudd frukostmatsal. Infopärm endast på portugisiska! I övrigt trevligt hotell med fint poolområde.

We arrived very late. All was satisfactory on check in but the room was so cold. It did have an Air conditioning unit which we used initially to heat the room. The problem was it was on the ground floor facing the road (back of the building) with high hedging . This made it difficult to attract sun into the room We woke feeling very cold. Breakfast was excellent

Hotel is old and things are falling apart. Flush push was not working. Heating was not working. Though staff was helpful and they fixed things. Also i have never stayed in hotel which will charge you for In-room Safe box. Overall stay was okay. But property is in need of upgrade.

The hotel was in a perfect spot for us, two middle age gents over for the weekend playing some golf. Close enough to the old town craziness for a drink and some food but not on your doorstep. It is also in the perfect spot to pick up the main road and get to the courses. We never waited more than 2min for an Uber. The hotel itself was clean and the breakfast buffet served its purpose. We had the suite room, and for two, it was ridiculously spacious. Only slight gripe with the room was the lighting as it was quite time and only lamps for the bedroom/living room. Other than that I’d say better than a Premier Inn not as nice as Marriott. Now for the cons on our stay. - Steam room was out of service usually not a problem but given it was raining on the Saturday of our stay we did want to make full use of the facilities. - You had to buy and wear a swimming cap to use the indoor pool, I feel if this is a rule it should be stated upfront on the hotels facility listings. - The boiler had broken in the hotel so there was no hot water from 1-4pm during our trip. This was a bit of a pain when I used the gym at lunch and then had to have an ice shower. - Finally there isn’t a single iron in the hotel and for me that’s not good enough for a location with a 4* status. That said the staff were great and did get my few bit ironed in a 4-5hrs turn around granted for a fee. Overall though I would definitely stay again and use as a base for any Algarve golfing trip.

Property looked a little tired, time for a refurbishment

Staff very helpful, large bedrooms. Good area 10 min walk to square old Albufaira, lovely pool area lots of beds. Very good breakfast. Minus rooms a bit dated need a refurb

Beautiful hotel

Vi bokade ett rum mot poolen men vi fick ett rum mot gatan med mycket störande trafik Rummet var gammalt, stank avlopp, sängarna var stenhårda med äcklig filt som täcke, fåtöljerna var ner suttna, vi hade bokat 4 nätter och var på väg att lämna efter en natt Vi fick ett nytt rum mot poolen som vi betalat för! var fortfarande gammalt men luktade inte avlopp men med samma sängar och filt, trevlig personal som beklagade allt och blev bjuden på middag och dryck en kväll. Jacuzzin kan ni glömma, en jacuzzi på en diameter 1,8m till ett hotel på ca 300 rum är löjligt att ha, inomhus poolen var man tvungen att köpa badmössa för att använda, konstigt? Fin och stor frukost, fint och stort poolområde nära centrum Vid utcheckningen berättade dom att man kan få andra madrasser till sängarna. Tråkigt också att dom krävde betalning för mat och dryck som dom egentligen skulle bjuda på? Det var ju vi som skulle ha ersättning inte dom. Ett fyrstjärnigt hotell som definitivt stjärnorna håller på att slockna, var ett bra hotell för 20 år sedan!

Gut.

Great place

Bem estruturado, excelente café da manhã. piscina com atrações ( hidro ginástica, etc). Próximo a praia, restaurantes, etc.

This is not a 4 star hotel. The amenities are in good shape but the rooms are very outdated. For the safety box they charge a fee per day and for the indoor pool you need to wear a head cap which also they sell. The AC does not work, it just throws air but not cold air. We reported this issue and they did not fix it.

Hotel muy bien situado, centro comercial a pocos metros, mucho restaurantes y tiendas justo en frente al cruzar la calle, gran zona de aparcamiento gratuito en la puerta. El bufet del desayuno muy bien, muchos productos muy bien ordenados. Todo muy limpio y muy buen trato. Volveremos.

Only check in I don’t like because the hotel ask for passport for all guest and don’t accept you driving 🆔 license it’s ridiculous (I’m a mommy with my children) and asking for all my children passport

The front desk staff was very welcoming and helpful. The hotel room was very dated and the primary AC stopped working late at night. Other than that, it was a lovely overnight stay.

Buffet breakfast was excellent and convenient. Room was spacious and overlooked a huge pool. Location was good and walkable down to the beach where there were lots of activity for shopping and dining. Highly recommend.

If you book this property you wont regret it. Great value for money, location, indoor pool and spa and breakfast.

We had a great holiday . And would return to the hotel and resort .

Pillows are getting old and smelly, bedsheets are thinning out, could use some new bedding. A group of young guys came in drunk at 2:30 am and were running and making noise in hallway and on balconies till 4:30 am. Complained to front desk, they would take care of it and same problem again the following night. It seems the hotel was okay with that. I stayed there last year and liked my stay enough to come again, but next year I won’t stay there anymore. The breakfast is good, the location is good.