Staff are very helpful. Big room compare to Venice standard.

Hotel excelente, apartamento enorme, banheiro bom, equipe de funcionários muito prestativos.

Tout

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Loved the patio for breakfast

Great location and beautiful rooms right on the Grand Canal

Muito bom ! Quarto amplo e limpo

Very pleasant staff Great location

We enjoyed our stay. Everyone was kind and helpful.

Great location and amazing service in the hotel. We enjoyed our canal view room so much.

It was great would go back again

The entire stay was wonderful and the upgrades we received were very nice. I would stay here again and recommend this hotel to anyone.

Breakfast was great , loved the room and location

Location is excellent! Plenty of great restaurants very close by. Private dock for ease of water taxis and gondolas. Bar is great and rooms are fantastic. Excellent breakfast and arrive is second to none!!!

Staff was very courteous and helpful. The continental breakfast was just beautiful. Every kind of delicious food imaginable. What a spread! Beautiful property.

We took the water taxi and it was quick and easy. The hotel\nStaff was extremely friendly, and very helpful. The breakfast was extremely good and a wide variety of options.

From the moment we arrived we were warmly greeted and give a personal escort to our room where we were shown all the amenities. The room is immaculate and beautifully decorated. The only negative was the extra firm mattress. I did not sleep well due to this. I had to use their two complimentary robes to layer on the mattress and still it was not comfortable. The staff was truly incredible! So helpful to answer all our questions. The location on the canal was beautiful and easy to walk to sightsee. I can’t say enough positive things about the staff. Breakfast was delicious. By booking through Expedia we gained a free water taxi and tour to Murano and Burano. The downstairs bartender was so kind and his drinks were very well made. We would definitely recommend this hotel.

Hotel antigo. Precisa de reforma. Para um 4* deixou a desejar.

Worth returning, and we will. Very nice hotel in general and room in particular.

Ja es es war sehr schön-das Personal war sehr zuvorkommend. Bei der Hinfahrt vom Flughafen zum Hotel war die Motorbootfahrt schön € 230 bei der Rückfahrt war die Motorbootfahrt nur kurz und der Rest Autofahrt auch € 230- das war Nepp!!! Aber das hatte nichts mit dem Hotel zu tun.