Staff are very helpful. Big room compare to Venice standard.

The staff was amazing.

Beautiful location and courteous staff. Variety of breakfast choices. We enjoyed our stay.

Location was excellent! Right next to the water taxi and easy walk to Rialto and San Marco. Rooms were beautiful and big!

Great room and great service! LOVED THE BAR!!

Loved the location and the staff. It was so convenient to the vaporetto stop. We loved it. The only complaint was that the property is old and needs some upkeep (some base boards are loose and there are a couple of cigarette burns on the wallpaper) but overall we were happy with the property.

Included breakfast offered good choice of food and drink.Hotel impeccably clean with very helpful staff!

The rooms are comfortable, the included breakfast was nice. But by far, the best part of this hotel is its location. Our water taxi was able to drop us right off at the hotel's pier, so we didn't have to haul our luggage through the winding cobblestone streets of Venice. And it's very close to the Rialto Bridge as well as other great sights.

exceptionally well run property. fantastic staff. you will feel at home. great location too

Nice hotel. Friendly staff. Breakfast excelent. Godo Location.

Great location!

Positive: The hotel has an absolutely fantastic location – probably the best in all of Venice. It is close to everything, and only about 20 meters from the public boat transport, which is an excellent way to get around the city. The staff were very friendly, and the breakfast was good. Negative: The hotel shows some wear and tear, and you can tell that certain things are due for replacement. For example, some of the bathtubs/showers, the TV sets, and various items around the rooms. What really made the overall experience worse, however, was the check-out. This is a relatively high price to pay for accommodation, and with such rates I would assume that the staff are already fairly compensated. Yet when the final bill was presented (including minibar, bar purchases, etc.), an automatic 5% service charge had been added to the total accommodation cost – essentially a mandatory tip. This annoyed me enough that I removed the entire amount.

The hotel is amazing Has awesome location and view Breakfast was very good Front desk had some of the stuff extremely nice and some not so much

Great location on Grand Canal, easy access to public water taxi and walking distance to some nice dining. The staff were very friendly and helpful. We would definitely go back.

Staff & location were great

Lovely Hotel right on the Grand Canal. Get a room with the canal view, its worth it to get to watch the boats. Delicious breakfast in the garden each day.

Terrible room, overpriced no customer service

Excellent staff. Wonderful room. Great breakfast. Would definitely stay here again. 5 stars!’

Great condition of property

We arrived at the hotel by water taxi, and were welcomed immediately at the hotel. Because we have VIP status with hotels.com, we were upgraded into a suite, received early check in, and a welcome bottle of prosecco. The room was clean and comfortable, the staff we're welcoming and helpful, the breakfast provided there was plentiful and fresh, and the little bar area was a lovely place to sit and watch the gondolas go by. Great view!